Ivanti Service Manager
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- Ivanti Expert /h3 h3Language: English, and French, Dutch, German are plus /h3 h3Duration: 1/12/2026
- 31/12/2027 /h3 h3Hybrid position(2 days on-site per week, remaining days will be remote) /h3 ul liThe Users Support product is part of the Digital Workplace product line. The team's primary mission is to deliver robust, user-friendly tools which empower other products and teams within the company to deliver great support services. Our team is providing second-level support for the Service Management tools and also customizes workflows to offer a service “clé en main” to several key users in the business. /li liThe main tool in the product is bIvanti Service Manager /b, where Client Group staff members can submit their requests, and support agents handle and resolve the tickets. As our scope is expanding, we're looking for a new Software Solution Specialist to join the team. /li liImplementation/development of functional and technical customer requirements through configuration or scripting in the user support tools, /li liEnsuring operation and software maintenance together with the team, /li liAdvise key users on IT service management issues and best practices when using the tool, /li liParticipate in the end-to-end activities of new developments and configurations /li liInitiating and participating in further developments and improvements of the software, /li liOngoing support with the integration of the software into the application and system landscape of Client Group. /li liSupporting the testing and training of end users, /li /ul h3Requirements: /h3 ul liUniversity degree in business informatics, computer science or comparable /li liAt least 3 years of experience with and up-to-date knowledge of service management tools (preferably Ivanti Service Manager) /li liKnowledge of ITIL-based service management /li liExperience with Java Script /li liSound experience in planning, development, operation and further development of applications or software systems (standard or customized software) /li /ul h3Additional assets: /h3 ul liKnowledge of similar service management tools such as Service Now or Zendesk /li liExperience with MS SQL, SOAP and REST API /li /ul
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Ivanti Service Manager
Il y a 4 heures
Arrondissement of Brussels-Capital, Brussels, Belgique Xintas Temps pleinThe Users Support product is part of the Digital Workplace product line. The team's primary mission is to deliver robust, user-friendly tools which empower other products and teams within the company to deliver great support services. Our team is providing second-level support for the Service Management tools and also customizes workflows to offer a service...
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Ivanti Service Manager Specialist — ITIL, JS
Il y a 4 heures
Brussels, Brussels, Belgique Pauwels Consulting Temps pleinPauwels Consulting is seeking a professional to join its digital workplace team in Brussels. The role focuses on delivering robust service management tools, implementing configurations, and continual improvements of critical software solutions. You will advise business users on IT service management best practices, participate in end-to-end development,...
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Software Solution Specialist for Service Management Tools
Il y a 9 heures
Arrondissement of Brussels-Capital, Brussels, Belgique TiTANS België Temps pleinSoftware Solution Specialist for Service Management Tools (Ivanti Expert) (SRQ ) Excited to work on a project for a key player in the energy landscape? The Belgian, German and European energy landscape is in full swing. Did you know that the organization plays a crucial role in this? As part of the organization, a European transmission system operator, the...
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Software Solution Specialist – Ivanti
Il y a 4 heures
Brussels, Brussels, Belgique NISH Tech BV Temps pleinNISH Tech BV is looking for a Software Solution Specialist with expertise in IT Service Management tools, preferably Ivanti Service Manager, to join a leading European organization in the Energy & Utilities sector. The role focuses on configuring, developing, maintaining and improving service management solutions. You will translate functional and technical...
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Service Level Manager
Il y a 4 jours
Brussels, Brussels-Capital, Belgique ASP Temps plein• Align service providers with customer expectations • Track service performance metrics against SLAs and key performance indicators (KPIs) • Assess the impact of service changes and manage CAB processes • Oversee and optimize modern workspace solutions to enhance employee productivity and collaboration • Manage and oversee vulnerability...
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Service Manager
Il y a 8 heures
Arrondissement of Brussels-Capital, Brussels, Belgique Brussels Airport Temps pleinh3Be part of our beating heart /h3 pBrussels Airport wil bekend staan als een van de beste luchthavens ter wereld, een volledig verbonden economische hub voor mensen en bedrijven, het kloppende hart van Europa, waar klanten, innovatie en duurzaamheid centraal staan. Wil jij de luchthaven van vandaag en morgen helpen vormgeven? Stop met dromen en kom ons team...
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Assistant Manager, Technical Services
Il y a 2 jours
Brussels, Brussels-Capital, Belgique West Kowloon Cultural District Authority Temps pleinThe West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment. You Will Be Responsible For • assisting in formulating, reviewing, refining management process and...
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Service Manager
Il y a 9 heures
Brussels, Brussels, Belgique BRUSSELS AIRPORT COMPANY Temps pleinh3Be part of our beating heart /h3 pBrussels Airport wil bekend staan als een van de beste luchthavens ter wereld, een volledig verbonden economische hub voor mensen en bedrijven, het kloppende hart van Europa, waar klanten, innovatie en duurzaamheid centraal staan. Wil jij de luchthaven van vandaag en morgen helpen vormgeven? Stop met dromen en kom ons team...
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Service Manager
Il y a 5 heures
Brussels, Brussels, Belgique Brussels Airport Temps pleinBe part of our beating heart Brussels Airport wil bekend staan als een van de beste luchthavens ter wereld, een volledig verbonden economische hub voor mensen en bedrijven, het kloppende hart van Europa, waar klanten, innovatie en duurzaamheid centraal staan. Wil jij de luchthaven van vandaag en morgen helpen vormgeven? Stop met dromen en kom ons team...
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Services Relationship Manager
Il y a 4 heures
Arrondissement of Brussels-Capital, Brussels, Belgique Perception Point Temps pleinOffice based 4 days a week in Diegem Must have business level English and either Dutch or French The Service Relationship Manager’s (SRM) main goal is to build strong pivotal relationships with a select group of strategic customers for the effective delivery of Fortinet’s premium level support services - Advanced Support. The Fortinet SRM is...
