Strategic Workforce Planner: Forecasting
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Harvey Nash is seeking a Workforce Management specialist to oversee forecasting, planning and intraday traffic management. You will work within the Operational Intelligence Team to ensure capacity, skills and priorities align with service levels across channels and locations.
The role emphasizes end-to-end responsibility and cross-area development. You will translate historical and future events into robust workload forecasts, convert demand into reliable schedules, and monitor real-time
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Workforce Management Specialist
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Strategic Upskilling Programs Lead
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Methods & procedures specialist
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