German Dutch Customer Advisor | Ghent, Belgium(Hybrid)
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Location:
Ghent, Belgium Work model: Hybrid Start date: ASAP
Responsibilities:
Handle customer inquiries via phone, email, and other channels Provide support related to products and services Ensure high levels of customer satisfaction Work in a dynamic, international environment Working schedule: 24/7 rotational shifts 7 hours 30 minutes per day 30-minute break Important
conditions:
Candidates must be comfortable with rotational shifts, including nights and weekends Initial contract structure is 1–3–6 months (not permanent from day one) First month training is fully on-site After training, only 1 day per week remote work is allowed
Requirements:
Fluency in German and Dutch (both required) Previous customer service experience is an advantage Strong communication and problem-solving skills Flexible and reliable
Benefits:
Additional pay for night shifts and Sundays Meal vouchers per working day Gift vouchers and company discounts 20 days of annual leave plus public holidays Relocation support: 1 month accommodation for candidates applying from outside Belgium Application
requirements:
CV Cover letter in the application language Notice period Reference (must be verifiable via phone or official letter) To apply, please send your CV to: hedyeh.tondkaar@cbtalents.org
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