SAP Training Coordinator

pAt MindWave, we’re not just building teams. We’re building a new way of working. We’re creating a community of experts who thrive in a transparent, human, and forward-thinking environment. /ppWe are currently looking for an bSAP Training Coordinator /b to join our community and support the shERPa Program, which is implementing SAP S/4HANA within NMBS. The program is currently in the System Integration Testing (SIT) phase. You will be responsible for planning, coordinating, organizing, monitoring, and reporting all training activities required to ensure successful adoption of SAP S/4HANA across the organization. /ph3Key Responsibilities /h3pb1. Training Strategy Needs Analysis /b /pulliIdentify training needs together with Business Process Owners, Key Users, and business stakeholders. /liliPerform training gap analyses, define training priorities, and support SAP S/4HANA user adoption. /liliDefine and monitor training KPIs and readiness indicators while aligning training planning with Change Management activities. /li /ulpb2. Training Development Content Governance /b /pulliCoordinate the development of training materials and ensure compliance of training documentation, e-learning content, and SAP Enable Now content with NMBS standards. /liliCoordinate reviews with Business and IT stakeholders, monitor training material quality and completeness, and track training deliverables through Jira. /li /ulpb3. Training Planning Delivery /b /pulliDevelop and maintain the integrated training plan aligned with project milestones and Go-Live planning. /liliCoordinate Train-the-Trainer sessions, end-user training sessions, monitor attendance, completion rates, and certifications. /liliOrganize assessments, feedback collection mechanisms, and report training progress and readiness status to Program Management and PMO. /li /ulpb4. Training Logistics Operational Coordination /b /pulliCoordinate training venues, virtual environments, required equipment, and ensure training environments are available and tested before sessions. /liliCoordinate participant identification, training audience mapping, manage trainer availability, schedules, invitations, and communications. /li /ulpb5. Technical Training Support /b /pulliCoordinate with IT Infrastructure teams regarding training support and elevate technical issues affecting delivery. /liliValidate SAP systems and demonstration environments before training sessions and support testing of user access rights and technical configurations. /li /ulpb6. Hypercare, Knowledge Transfer Stakeholder Management /b /pulliAnalyze training-related incidents and support requests, identify additional training needs during Hypercare, and coordinate supplementary training initiatives post Go-Live. /liliOrganize knowledge transfer towards the SAP Competence Center. /liliAct as the central point of contact for training activities, communicate risks, progress, and readiness status, and support adoption campaigns across the program. /li /ulh3Team Context /h3pYou will work within the shERPa PMO and collaborate closely with the Change Management Team, IT Learning Development, Business Process Owners, Key Users, SAP Functional Teams, NMBS IT, and IT Infrastructure Teams. /ph3Conformity Qualification Criteria /h3ullibExperience: /b Minimum 10 years of professional experience in training coordination, learning management, or training delivery management within SAP environments. /lilibS/4HANA Track Record: /b Minimum 1 completed assignment as Training Coordinator in an SAP S/4HANA implementation, migration, or transformation program. /lilibScale: /b Minimum 3 years of experience coordinating training activities for SAP programs involving at least 500 end users. /lilibStakeholder Alignment: /b Demonstrated experience working with Business, IT, and Change Management stakeholders in an SAP transformation environment. /lilibLanguage Proficiency: /b Professional proficiency in Dutch, French, and English. /lilibTools

Education:
/b Minimum 2 years of experience using Microsoft Teams and SharePoint in a project/training coordination role. Bachelor's degree or equivalent through professional experience. /lilibLocation Presence: /b Flexible hybrid setup ( 2-3 days/week in the office) /li /ulh3Key Technical Competencies Evaluation Assets /h3ulliExperience with bSAP Enable Now /b, bSAP Companion /b, e-learning solutions, training governance, and learning platforms. /liliExperience in large-scale ERP transformation programs involving more than b1,000 users /b. /liliExperience coordinating bTrain-the-Trainer programs /b, Key User networks, and end-user readiness activities. /liliBackground in Change Management, training readiness reporting, and stakeholder communication initiatives. /li /ulh3Soft Skills and MindWave Mindset /h3ulliYou take ownership and feel comfortable working with a high level of autonomy. You don’t wait for perfect instructions before moving forward: you explore, challenge assumptions, and tu