Manager, Consulting Services

il y a 5 jours


Brussels, Brussels, Belgique Collibra Temps plein
Joining Collibra’s Professional Services team

As our Professional Services Manager, you will be responsible for all aspects of the growth and delivery of Collibra's Professional Services business. You will have an integral position within Collibra, working closely with Sales (both internal and external), Support, Product Management, Partners and Customer Success to ensure successful delivery of the Collibra Product Portfolio to our customers.

The Manager, Consulting Services at Collibra is responsible for
  • Sales and Marketing - support of the sales team in all aspects of services business development activities, sustain services bookings and revenue forecasts against quota.
  • Team Lead - coordinate Enterprise Architects with regards to resource planning, effective delivery, escalation and general team management.
  • Practice Development - assist with the definition of standard service offerings, ensure services use cases are well defined for sold engagements, scope engagements and write statements of work (SOW), negotiate rates with customers and partners.
  • Talent Development - create and execute a plan for continual skill and professional development, recruit and onboard new consultants.
  • Partner Enablement - On-board and enable new Partners (resellers and subcontractors).
You have
  • 5-8 years relevant industry experience (3 as manager level).
  • Experience building services teams.
  • Experience scoping, writing and negotiating SOWs.
  • Experience carrying and achieving quota.
  • A proven and successful track record of working within a Professional Services Manager capacity in a fast growing, rapidly changing environment.
  • Experience working with external Partners.
  • A bachelor’s degree or equivalent related working experience is required.
You are
  • Fluent (both written and verbal) in English and French.
  • A strong and proven customer advocate.
  • An independent and well organized, project-oriented thinker.
  • A Team player and builder focused on collaboration and doing the right thing.
  • Accustomed to a fast paced environment.
Measures of success
  • Within your first month, you will meet the team and cross-functional partners and learn how to best position the Collibra services offerings.
  • Within your third month, you will begin managing territory accounts and engaging with new and existing customers to drive business growth.
  • Within your sixth month, you will be leading your team and operating without the need for any peer level support.
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