Global Membership Support Manager

Il y a 5 heures

Brussels, Brussels, Belgique amfori - Trade with Purpose Temps plein

amfori is seeking an experienced Manager Membership Support to lead our global membership support function from Brussels. You will drive service excellence, manage operations, and coach a distributed team across regions to deliver a consistent member experience.

In this role you will define KPIs, optimize ticketing and onboarding workflows, collaborate with cross-functional teams, and translate member insights into tangible improvements across the organization.