Voice and VTC Engineer

h3Qualifications /h3 ul liUniversity degree or an equivalent level of qualification in Information and Communications Technology (ICT) /li li6+ years experience in the field of Network and Systems Engineering /li liHave at least 3 years experience leading the tailoring and integration of Voice over Internet Protocol (voip) / Video Tele-Conferencing (VTC) solutions on business requirements /li liHave at least 3 years’ experience in Wide Area Network (WAN) communications, router/switched based networks and routing protocols, with specific expertise on Session Initiation Protocol (SIP) trunking, creating, maintaining, and troubleshooting /li liBe able to lead the preparation and maintenance of documentation, of a technical nature (e.g. Configuration guides, diagrams, training preparations, requests for change) /li liPossess level V (Advanced) of the English language /li /ul h3Desirable Qualifications/Experience /h3 ul liExperience in the design and implementation of Cisco Unified Call Manager (CUCM) /li liClusters and the use of logical grouping (e.g. Partitions) in this context /li liExperience in security certification and accreditation for classified CIS within NATO and Multinational programmes /li liField experience and knowledge related to Session Border Controllers (SBC) Cisco expressways /li liFamiliarity with BICES systems and procedures /li liExperience working in a multinational environment /li /ul h3DUTIES/ROLE /h3 pUnder the supervision of the BSU Chief, the incumbent’s primary role is to provide 3rd level support for complex technical resolutions in the area of Voice, Video and Teleconferencing IP related services and associated components. S/He provides support to the design, documentation, testing and implementation of projects, to include all stages of service transition processes. S/He is responsible for problem management processes. The incumbent will lead the technical execution of the assigned Voice and VTC engineering issues. S/He will coordinate with experts within NATO HQ and BGX to resolve complex technical issues /p h3Job requirements /h3 ul liUniversity degree or an equivalent level of qualification in Information and Communications Technology (ICT) (Mandatory) /li li6+ years experience in the field of Network and Systems Engineering (Mandatory) /li liHave at least 3 years experience leading the tailoring and integration of Voice over Internet Protocol (voip) / Video Tele-Conferencing (VTC) solutions on business requirements (Mandatory) /li liHave at least 3 years experience in Wide Area Network (WAN) communications, router/switched based networks and routing protocols, with specific expertise on Session Initiation Protocol (SIP) trunking, creating, maintaining, and troubleshooting (Mandatory) /li liBe able to lead the preparation and maintenance of documentation, of a technical nature (e.g. Configuration guides, diagrams, training preparations, requests for change) (Mandatory) /li liPossess level V (Advanced) of the English language (Mandatory) /li liExperience in the design and implementation of Cisco Unified Call Manager (CUCM) (Nice to have) /li liClusters and the use of logical grouping (e.g. Partitions) in this context (Nice to have) /li liExperience in security certification and accreditation for classified CIS within NATO and Multinational programmes (Nice to have) /li liField experience and knowledge related to Session Border Controllers (SBC) Cisco expressways (Nice to have) /li liFamiliarity with BICES systems and procedures (Nice to have) /li liExperience working in a multinational environment (Nice to have) /li /ul