Commercial & Medical Field Excellence Manager

ulliExplore, develop, implement and evaluate Digital innovation solutions that address customer needs. Co-create with key stakeholders to build partnerships and collaborations -Leads the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media. Develop and coordinate project plans across the design, development and production stages of a project to support the successful delivery within set KPI's. -Works in collaboration with brand teams, technical teams and all functions to maximize value. -Provides consultancy, advice and assistance on strategy for commercialization of products, and influence marketing/Marketing Sales Operation team on decision making on Sales Force resource allocation in most optimal ways, through delivery of proven analytics based projects. -Provide analytics support to Novartis internal customers. /li /ulpPlease know that the new location of our Novartis office is in Diegem, Belgium. /ph3Summary /h3ulliExplore, develop, implement and evaluate Digital innovation solutions that address customer needs. Co-create with key stakeholders to build partnerships and collaborations -Leads the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media. Develop and coordinate project plans across the design, development and production stages of a project to support the successful delivery within set KPI's. -Works in collaboration with brand teams, technical teams and all functions to maximize value. -Provides consultancy, advice and assistance on strategy for commercialization of products, and influence marketing/Marketing Sales Operation team on decision making on Sales Force resource allocation in most optimal ways, through delivery of proven analytics based projects. -Provide analytics support to Novartis internal customers. /li /ulh3About The Role /h3h3Major accountabilities: /h3ulliPlanning and management, gather requirements to develop detailed Project plans and Project estimations to task level. /liliProactively assist the Business to identify upcoming conflicts and resource gaps. /liliServe as interface with the global and local Brand teams on Project Planning and delivery management. /liliLeads and delivers projects for Regional and global teams, ensuring adherence to timelines and quality objectives. /liliEnsures delivery of efficient and high-quality deliverables. /liliManages an efficient and high-quality team that promotes synergy and best practice sharing among resources, drives collaboration with Country Organizations in managing high standards of communication and delivering best in class services. /liliProvide guidance on training requirements in relation to Commercial processes -Takes initiative to drive standardization of reports across brands. /liliReporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt. /liliDistribution of marketing samples (where applicable) /liliAbility to write clean and efficient code in Python, R, SQL, with expertise with cloud platforms and data platforms (experience with AWS, Snowflake is a plus) /liliAbility to advise on and apply state-of-the-art analytics, machine learning to derive business insights and solve complex problems /liliGood problem solving skills with ability to visualize and present results clearly to the business /liliAbility to thrive in a multidisciplinary team and agile working environment (experience with Jira is a plus) /liliSupport Medical team with relevant data dashboards (Power BI) and maintain CRM/SalesForce for Medical Reps /liliStrong collaboration with CRM Manager and Commercial Excellence Manager /li /ulh3Key Performance Indicators /h3ulliQuality and accuracy of forecast assumptions /liliGood customer satisfaction scores /liliAbility to manage multiple stakeholders / projects /li /ulh3Minimum Requirements /h3h3Work

Experience:
/h3ulliCross Cultural Experience /liliProject Management /liliOperations Management and Execution /li /ulh3Skills /h3ulliAgility /liliAnalytical Thinking /liliBrand Awareness /liliBusiness Analytics /liliCross-Functional Collaboration /liliDigital Marketing /liliMarketing Strategy /liliMedia Campaigns /liliSales /liliAbility to write clean and efficient code in Python, R, SQL, with expertise with cloud platforms and data platforms (experience with AWS, Snowflake is a plus) /liliStakeholder Engagement /liliStakeholder Management /liliStrategic Marketing /liliWaterfall Model /liliProject Management /liliProject Planning /liliTools knowledge: Power BI, CRM/ SalesForce /li /ulh3Languages /h3ulliEnglish and preferably Dutch and/or French. /li /ulh3Why Novartis: /h3pHelping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ li