Customer Journey Architect — End-to-End Experience

Il y a 5 heures

Brussels, Belgique ING Belgium Temps plein

ING Belgium is seeking a Customer Journey Expert within the CJE Squad “Operational Excellence” to improve the mortgage journey and related processes, ensuring seamless customer experiences and reliable tools for home advisors and CLT-members.

You will own end‑to‑end roadmaps, translate business needs into well defined IT deliverables, and collaborate across IT and business to deliver projects with impact.