Helpdesk Technician

pWe are the Stefanini group, a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology. /ppWe are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations. /ppHere, we like to say that technology is not the end, but the means: what really matters are the people who drive it all. /ppOur mindset is AI First, meaning we invest in cutting-edge technology in everything we do, focusing on results for our clients. /ppWe are a company, A GROUP, that breathes collaboration and offers a dynamic environment where you will learn by doing, grow alongside the team, and have space to contribute with ideas and projects. /ppMore than just talking about digital transformation, we believe in real transformation that starts with people and impacts real businesses. /ppIf you are looking for a place to develop, innovate, and be part of something bigger, the Stefanini Group is your place. /p pWe want to inform you that there are currently scams targeting job seekers by falsely using our company's name, Stefanini. We sincerely apologize for any confusion or inconvenience this may have caused. /ppPlease remember that legitimate job offers from Stefanini will always come through official channels, including direct communication with our trained recruiters. If you receive any unsolicited messages requesting payment or personal information, please disregard them. /p pIf you suspect you've been targeted, please contact us immediately at for verification. /p pKey Points to Remember: /pp
* Legitimate job offers only follow interviews conducted with our hiring managers or clients. /pp
* We will never ask for payment at any stage of the recruitment process. /p pStay vigilant and feel free to reach out for verification. Your safety and security are our top priorities. Thank you for your understanding and cooperation /p brpWe are seeking an energetic and detail-oriented bHelpdesk /b bTechnician /bfor our 6-month-project in the pharmaceutical industry, based onsite at our Zaventem office. As part of our team, you will play a critical role in preparing and installing IT equipment for clinical studies, working closely with global operational teams, vendors, and clients. /p pbJob

Responsibilities:
/b /pulliOversee client project provisioning and logistics; /liliAssess mobile computing needs for clinical systems; /liliProvide procurement support and manage vendor relationships; /liliEvaluate shipping options and handle documentation; /liliCommunicate project status and manage resources; /liliCreate and update project work plans; /liliEnsure compliance with SOPs and project standards; /liliIdentify and resolve provisioning issues; /liliCollaborate with cross-functional teams; /liliAssist in project design, testing, and documentation; /liliMentor staff and support business development efforts; /liliPerform additional duties as assigned. /li /ulbrulliKnowledge of emerging technologies, service delivery, and mobile computing; /liliExperience in logistics and telecommunications; /liliStrong time management and interpersonal skills; /liliAbility to handle challenging situations with patience and respect; /liliExperience with global project rollouts; /liliStrong technical proficiency and vendor management experience; /liliPreferred knowledge of software development and testing; /liliFamiliarity with cross-functional project management and IT applications; /liliSkilled in technical planning and building consensus; /liliEffective communication with senior management and direct reports; /liliExcellent English written and verbal communication skills; /liliAbility to manage multiple projects in a collaborative environment. /li /ulbrulliInternational work environment with multicultural teams; /liliAccess to LinkedIn Learning, internal mentoring programs, and the global SAI Library for AI empowerment; /liliEmployee Assistance Program (EAP) with psychological, legal, and financial counseling for you and your family; /liliExtra vacation days, with additional days based on seniority; /liliComprehensive hospitalization and group insurance, with the option to include family members; /liliMeal vouchers, referral program, and travel reimbursement (public trans port 100% reimbursed); /liliEcocheques. /li /ul brLogistics, Project Design, Service Delivery, Senior management, Pharmaceuticals, Clinical Research, Procurement Support, Documentation, Software Use, Project Status, Global Projects, Staff Mentoring, Shipping, Management, Technical planning, Patience, Projects, Mobile computing, Telecommunication, Project Rollout, Attention to detail, Communication, VOS, Respect For Others, Customer Projects, Compliance, Help Desk, Project Work, IT Equipment, Communication, Vendor Management, Energetic, Provisioning, Team support, WorkPLAN, Testing, IT Applications, Develop