Business Analyst

Business Analyst - Expert Cards - BNP Paribas Fortis

Dates: 2026-10-01 — 2027-09-30

BNP Paribas Fortis is seeking an Expert Business Analyst for its cards domain in Brussels. The assignment focuses on analysing issues and identifying improvements to cards products and services. The consultant will assess change requests and work with squad colleagues to identify and evaluate solution options. The mission runs from 1 October 2026 through 30 September 2027.

The consultant will translate business needs into clear business requirements and acceptance criteria. The role also defines business scope, target operating models and interfaces across business and IT. Close interaction with stakeholders is central to the assignment, including communication with senior management. The consultant will follow implementation of changes through Business Acceptance Testing.

The role requires at least six years of relevant experience and strong business expertise in cards and related services. Knowledge of the Belgian cards industry, cards-environment Business Analyst experience and the ability to connect complex business topics with IT are mandatory. Cards technology and architecture, project management or Product Owner experience, agile methodology and knowledge of payment methods such as Wero and Apple Pay are preferred. The work arrangement is hybrid, with an expectation of 50% on site and 50% homeworking.

Top Reasons to Apply

Responsibilities

Analyse issues, product improvements

Analyse change requests

Identify solutions, evaluate options

Develop requirements, acceptance criteria

Interface stakeholders, business teams

Bridge business needs, IT

Define scope, operating model, interfaces

Follow implementation, acceptance testing

Must Have

At least 6 years relevant experience

Business expertise in cards products, processes and related services

Knowledge of Belgian cards industry players and trends

Understand and communicate complex business topics and IT links

Business Analyst experience in a cards environment

Strong written and spoken English communication

Master Degree Business Management or equal through experience

Client-oriented

Nice to Have

Knowledge of cards related technology and architecture

Project management and/or Product Owner experience in cards business

Experience with agile methodology

Knowledge of other payment methods such as Wero and Apple Pay

Good spoken French communication skills

Spoken Dutch communication skills

Detailed Responsibilities and Skills

• At least 6 years of relevant experience
• Master Degree Business Management or equal through experience
• Strong written and spoken English communication
• Good spoken French communication skills is recommended
• Spoken Dutch communication skills is useful
• Client-oriented
• Able to communicate with all stakeholders and senior management
• Analytical mind and conceptual thinking
• Critical mindset
• Negotiation and persuasion skills
• Structured approach
• Able to work independently
• Problem-solver
• Quality-minded and eye for detail
• Goal-oriented
• Open to change
• Team player

Technical skills

• Business expertise in cards products, processes and related services
• Knowledge of the cards industry, especially in Belgium, including players and trends
• Good ability to understand and communicate on complex business topics and the link with IT
• Experience as Business Analyst in a cards environment
• Knowledge of cards related technology and architecture
• Experience in project management and/or as Product Owner in a cards business
• Experience with agile methodology
• Knowledge of other payment methods such as Wero and Apple Pay