Emplois actuels liés à Service Delivery Manager - Bruxelles, Région de Bruxelles - Philips
-
Service Delivery Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique FuturWork Temps pleinContract Type: Permanent Languages: French & English (mandatory), German (strong plus) Experience Level: Senior (10+ years) About the Role FuturWork is seeking a Senior Service/Customer Delivery Manager specialized in IT Infrastructure and Cloud to work with one of our key clients. This role requires a proactive leader who can ensure the seamless delivery...
-
Service Delivery Manager
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Clear Engineering Recruitment Ltd Temps pleinService Delivery ManagerUp to €85k + Car + Meal Vouchers + BonusBrussels, BelgiumAre you ready to play a key role in delivering exceptional customer experiences in the fast-evolving world of data centres? Our client, a leading provider of advanced colocation and data centre solutions, is seeking a talented and experienced Service Delivery Manager to join...
-
Service Delivery Manager
il y a 1 semaine
Bruxelles, Région de Bruxelles, Belgique Coreso SA Temps pleinAre you ready to embark on an exciting journey with Coreso, a dynamic and fast-paced company at the forefront of the European energy landscape? As a Regional Coordination Center (RCC), Coreso plays a crucial role in coordinating high-voltage electricity flows for European Transmission System Operators (TSOs), ensuring the security of electricity supply on a...
-
Service Delivery Manager
il y a 1 semaine
Bruxelles, Région de Bruxelles, Belgique Thecollective Temps pleinAs a service delivery manager, you are responsible for the delivery of our managed services for our most important customers. You will have daily contact with customers to inform them of new activities on our managed services and capture their needs and feedback. The role is instrumental to provide qualitative services that are aligned with our customer...
-
Service Delivery Manager
il y a 2 jours
Bruxelles, Région de Bruxelles, Belgique Vivid Resourcing Temps pleinFor one of our global clients, we are searching for a Freelance Service Delivery Manager with a strong background in system engineering to work on a hybrid basis. In this role, you will be responsible for overseeing IT service delivery while ensuring system reliability, security, and efficiency.Key Responsibilities:Oversee IT service delivery processes to...
-
Service Delivery Manager
il y a 1 semaine
Bruxelles, Région de Bruxelles, Belgique Netcompany-Intrasoft Temps pleinCompany DescriptionWe are Netcompany-Intrasoft, a member of Netcompany Group A/S, and a leading European IT Solutions and Services company with a strong international presence and expertise, dedicated to responsible digitalisation. We offer innovative and added-value solutions of the highest quality to a wide range of public and private organizations, while...
-
Service Delivery Manager
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique TN Belgium Temps pleinSocial network you want to login/join with:Service Delivery Manager - Brussels, BrusselsClient:Location:Job Category:OtherEU work permit required:YesJob Reference:2cff0fbbd2acJob Views:4Posted:21.02.2025Expiry Date:07.04.2025Job Description:We are on the lookout for a Service Delivery Manager to join our team for working with European Institutions based in...
-
Service Delivery Manager
il y a 1 semaine
Bruxelles, Région de Bruxelles, Belgique Netcompany Temps pleinCompany DescriptionWe are Netcompany-Intrasoft, a member of Netcompany Group A/S, and a leading European IT Solutions and Services company with a strong international presence and expertise, dedicated to responsible digitalisation. We offer innovative and added-value solutions of the highest quality to a wide range of public and private organizations, while...
-
Operations en Service Delivery Manager
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Luminus Temps pleinJoin us as an Operational Service Delivery Manager (OSDM) for our OptiGen vertical and take charge of overseeing the SaaS applications and infrastructure that power our Power/Gas Optimization and Generation departments. This is a great opportunity for someone with a technical background and strong service delivery management skills to shape the future of...
-
Senior Service Delivery Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique K&K social resources and development GmbH Temps pleinK&K Social Resources & Development GmbH is an international recruiting agency that has been providing technical resources in the European region since 1993. This position is with one of our clients in the Belgium who is actively hiring candidates to expand their teams. Role : Service Delivery Manager Full Time Permanent Role Domain : Telecom Industry ...
-
Service Delivery Manager
il y a 1 semaine
Bruxelles, Région de Bruxelles, Belgique EUROPEAN DYNAMICS Temps pleinWe are seeking a highly motivated, certified Service Delivery Manager fluent in English. This is a remote tele-work position, allowing you to work from anywhere while being part of a dynamic and friendly project team. Freelancer and/or part-time employment is acceptable.What You'll Do:Supervise and manage Information Systems (IS) operations, ensuring service...
-
Service Delivery Manager
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique TN Belgium Temps pleinSocial network you want to login/join with:Service Delivery Manager - Manufacturing sector, BrusselsClient:CGILocation:BrusselsJob Category:OtherEU work permit required:YesJob Reference:4ae7e39835ddJob Views:22Posted:23.01.2025Expiry Date:09.03.2025Job Description:Position Description:Are you as passionate about manufacturing optimization as we are? Do you...
-
Service Delivery Manager
il y a 1 semaine
Bruxelles, Région de Bruxelles, Belgique TN Belgium Temps pleinSocial network you want to login/join with:Service Delivery Manager - Manufacturing sectorClient:CGILocation:Job Category:OtherEU work permit required:YesJob Reference:4ae7e39835ddJob Views:2Posted:06.03.2025Expiry Date:20.04.2025Job Description:Position Description:Are you as passionate about manufacturing optimization as we are? Do you want to join our...
-
Operational Service Delivery Manager
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Luminus Temps pleinJoin us as an Operational Service Delivery Manager (OSDM) for our OptiGen vertical and take charge of overseeing the SaaS applications and infrastructure that power our Power/Gas Optimization and Generation departments. This is a great opportunity for someone with a technical background and strong service delivery management skills to shape the future of...
-
Manager Service Delivery Management
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Ventula Consulting Temps pleinLeading travel/transportation client now requires a Technical Project Manager to oversee the delivery of improvement solutions for their onboard train Wi-Fi services. This role will consist of overseeing the end-to-end delivery of onboard Wi-Fi solutions including manging technical teams, liaising with vendors, and ensuring the successful deployment of...
-
Operational Service Delivery Manager
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Luminus Temps pleinJob description:This is a great opportunity for someone with a technical background and strong service delivery management skills to shape the future of energy technology and ensure operational excellence. What You'll Do Oversee application lifecycle management (LCM) and ensure servers and apps are up to date Collaborate with vendors, DevOps, and internal...
-
Senior Service Delivery Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique K&K social resources and development GmbH Temps pleinK&K Social Resources & Development GmbH is an international recruiting agency that has been providing technical resources in the European region since 1993. This position is with one of our clients in the Belgium who is actively hiring candidates to expand their teams. Role : Service Delivery Manager Location : Zaventem, Brussels, Belgium Full Time...
-
SAP Service Delivery Manager
il y a 1 semaine
Bruxelles, Région de Bruxelles, Belgique Capgemini Temps pleinWHY CAPGEMINIChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of...
-
Information Technology Service Delivery Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique NEBIRU Temps pleinJoin Our Team as an IT Service Delivery Manager - Infrastructure Are you ready to take on a pivotal role in shaping and delivering exceptional cloud and on-premise infrastructure services? We're seeking an IT Service Delivery Manager to join our client and drive excellence in service delivery. Ensure top-tier operational and economic performance for our...
-
Service Delivery Manager
il y a 1 semaine
Bruxelles, Région de Bruxelles, Belgique Elia Group Temps pleinAppuyez sur la touche de tabulation pour sélectionner le lien Passer au contenu.Un travail énergisant chez un acteur belge majeur du paysage énergétique Le paysage énergétique belge et européen est en pleine transformation. Saviez-vous qu'Elia en Belgique joue un rôle crucial dans ce processus?En tant que membre du groupe Elia, un gestionnaire de...
Service Delivery Manager
il y a 1 semaine
Job Title
Service Delivery ManagerJob Description
As Service Delivery Manager, you play a key role in ensuring Service Delivery to customers in your district, acting as their primary contact for service performance and contract commitments. You fulfill this role together with your team of motivated Field Service Engineers, whom you actively involve and coach.
Your role:
Customer Satisfaction & Relationship Management : You are responsible for customer satisfaction (NPS) and maintain structured Service Performance Reviews with hospitals to align on performance and expectations.
Escalation Handling : You take the lead in managing customer escalations by coordinating with technical colleagues to develop action plans, ensuring clear communication and expectation management both internally and externally.
Team Leadership, Development & Collaboration:
You coach and guide your team of Field Service Engineers in delivering on service commitments, ensuring operational excellence and driving continuous performance improvements.
You stimulate timely and effective collaboration within BNL and across Europe, encouraging your team to connect with the right specialists, colleagues across modalities, and the European Service Organization when needed to achieve the best solutions for customers.
You support the well-being and professional development of your team members, fostering individual growth and strengthening team performance.
Profitability: You monitor and safeguard the profitability and margin of your customer contracts and ensure operational excellence of your team, safeguarding the profitability of the service operation.
Together with your SDM colleagues you utilize LEAN techniques to drive operational efficiency improvements at the business and department level.
You're the right fit if:
5-7 years of experience in service operations, with a strong focus on continuous improvement and a global/multicultural perspective.
Structured Customer & Stakeholder Focus: Strong customer intimacy, ability to collaborate with and influence multiple stakeholders, and drive results-oriented outcomes.
Leadership & People Management: Proven leadership experience, ability to build relationships in a matrix environment, coach and guide teams around common goals, and motivate diverse teams.
Problem Solving & Continuous Improvement: Strong LEAN leadership, problem-solving skills, and commitment to a quality-first mindset.
Communication & Language Skills: Excellent verbal and written communication in English, French and Dutch.
Education: A degree in business or equivalent.
How we work together
We believe that we are better together than apart. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion .
#LI-EU
