Senior Program/Project Manager

ERGO is one of the major insurance groups in Germany and Europe. Worldwide, the Group is represented in around 26 countries and concentrates on Europe and Asia. In its home market of Germany, ERGO ranks among the leading providers across all segments.To reinforce our Transformation Office & PMO department, we are looking for an agile profile to take up the role of Senior Program/Project Manager – Business Analyst. This position is only open for internal recruitment, no consultancy or freelance possible.  Your role: (Pro)actively manage transformations and projects (E2E responsibility) and project teams with cross-departmental and functional dependencies; (Pro)actively organise and report into project Steerco’s. Demonstrate project ownership by ensuring project delivery within the predetermined timing, scope, quality and budget as well as manage the scope, project planning, budget and risks of the projects. Analyse high-level business requirements to identify areas for improvement, develop strategies to enhance efficiency and productivity. Make target solution designs, business cases, and roadmaps to ensure quality. Analyse, align and explicitly define the project scope. Own the project planning to achieve the project objectives. Manage and report on the budget, risks and opportunities, offer appropriate solutions. Coach and manage the (cross-departmental) project team(s). Ensure all requirements are agreed and well-understood, and aligned with the IT Department, where required. Get buy-in from and communicate effectively with (cross-departmental) project team(s) and all involved parties and stakeholders, and support change at all levels. Follow project methodology, templates and tools, and report on projects’ progress and status in line with the project governance. Ensure regulatory and governance compliance. Support the Transformation Office & Project Management Office Team. Report to the Head of Transformation Office & PMO. Your skills and expertise: Soft Skills: Social, motivated and highly customer and solution-oriented. A team player with cross-departmental collaboration skills. Highly experienced in strategy and leading business transformation/projects. Able to work independently with an agile way of working. Proven communication / influencing skills with the ability to work at all levels. Result driven with leadership skills, able to inspire, motivate and gain commitment. Active listener, empathic, transparent and approachable. Flexible, open minded, creative and structured. Able to analyse current business performance and identify improvement opportunities. Able to write / analyse business cases. Hard Skills: Experience in applying project management methodologies and tools. Strong change management skills. Strong knowledge of MS Office (MS Projects, PowerPoint and Excel). Thorough knowledge of English, Dutch and/or French. Strong affinity with (life) insurance and financial services (second and third pillar knowledge) is an asset. We offer: At ERGO Insurance, we offer you a challenging job with learning opportunities (through training, coaching, projects, and internal mobility), all in the heart of Brussels (near the Grand Place and the main train station ‘Central’). Aside from a market-based gross salary, we offer an attractive package of fringe benefits: year-end premium (13th month) competitive insurance package (hospitalization insurance, guaranteed income insurance and pension plan) reimbursement of public transport in accordance with the applicable conditions monthly meal vouchers yearly eco vouchers a yearly gift voucher sectoral premiums collective company premium (CLA 90) internet allowance telework allowance Moreover, you can also count on an attractive leave scheme (at least 32.5 days), flexible working hours and the possibility to telework up to three days a week. This way of hybrid working guarantees a good work-life balance.