Abercrombie & Fitch - Assistant Manager, Avenue Louise

BedrijfsomschrijvingAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , and At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. VacatureomschrijvingDescription du posteLe poste de responsable adjoint est un role aux multiples facettes qui combine stratégie commerciale, opérations, créativité et gestion du personnel. D'un point de vue stratégique, les responsables adjoints sont chargés de développer les ventes en analysant l'activité et en offrant un service client de qualité. Ils sont chargés de superviser les opérations journalières, telles que les tâches quotidiennes d'ouverture et de fermeture du magasin, et de veiller à l'efficacité de toutes les procédures du magasin. Les responsables adjoints mettent à profit leur créativité à travers l'installation des nouvelles collections, en offrant leurs conseils en matière de mode et en connaissant parfaitement les produits. Ils ont un sens aigüe du leadership, ils sont experts dans tous les aspects de la gestion des talents, du recrutement à la formation, en passant par l'engagement et le développement des salariés. Il est attendu qu'ils mettent à profit leur bonne humeur afin de créer un environement d'appartenance et d'inclusivité aussi bien pour leur équipe que pour leurs clients. Fort d'une philosophie de promotion interne, nos responsables adjoints auront la possibilité de developer leurs compétences afin de poursuivre leur carrière au sein de notre entreprise en devenant les futurs dirigeants de nos magasins.Ce que vous ferezExpérience clientDéveloppement des ventesGestion du canal OMNIPrésentation du magasin et supervision de la surface de venteOrganisation du magasin et de la réserveGestion du personnel, des plannings et des paiesFormation et développementCommunicationProtection des actifsThe Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.What You'll DoCustomer ExperienceDrive SalesOMNI Channel FulfillmentStore Presentation and Sales Floor SupervisionStore & Stockroom OperationsStaffing, Scheduling, and Payroll ManagementTraining and DevelopmentCommunicationAsset ProtectionFunctie-eisenCe qu'il faut•Licence OU une année d'expérience de superviseur dans un poste en contact avec la clientèle• Niveau B2 du CECR en Français et Anglais, requis• Solides compétences en matière de résolution de problèmes• Sensibilité à l'inclusion et à la diversité• Capacité à travailler dans un environnement dynamique et stimulant• Aptitude au travail en équipe• Esprit d'initiative• Orientation résultats• Polyvalence• Intérêt et connaissances en modeWhat It Takes• Bachelor's Degree OR one year of supervisory experience in a customer-facing role• CEFR B2 Fluency in English & French, required • Strong problem-solving skills• Inclusion & Diversity Awareness• Ability to show up in a fast-paced and challenging environment• Team building skills• Self-starter• Drive to achieve results• Multi-Tasking• Fashion Interest & KnowledgeAanvullende informatieWhat You’ll GetAs an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Incentive Bonus Program Full-Time Position Definite and Indefinite Contract* Paid Time Off (20 days) Merchandise Discount Health and Hospitalization Insurance (DKV) Retirement & Life Insurance Plan (ATHORA) Associate Assistance Program (AAP) 13th month payment – 100% Ecochecks Annual Bonus Commuter Allowance – 50% Paid Volunteer Day per Year, allowing you to give back to your community Merchandise Discount Associate Assistance Program (AAP) Training and Development Opportunities for Career Advancement, we believe in promoting from within A Global Team of People Who'll Celebrate you for Being YOU  *Pending the renewal of two definite contracts