Field Service Manager

il y a 3 jours


Liège, Belgique Michael Page Temps plein

You will report directly to the Service Operations Director and your main responsibilities will include: Leading a team of field service engineers across Belgium and ensuring timely, high-quality service delivery Organizing and monitoring preventive maintenance, troubleshooting, commissioning, and system upgrades on customer sites Coordinating service resources based on customer priorities and contractual obligations Acting as escalation point for major technical or service-related issues Maintaining and enhancing customer satisfaction by ensuring responsive and professional field support Working closely with the sales and project teams to support service-based opportunities and technical consultations Managing service KPIs (response time, resolution rate, customer feedback, etc.) Ensuring compliance with safety, quality, and regulatory standards during field operations Supporting the development and continuous training of your team Contributing to service process improvement and strategic growth of the service offering Master's or Bachelor's degree in Industrial Engineering, Electromechanics, Automation, or a related technical field Minimum of 5-8 years of experience in field service or technical operations within an industrial company Prior experience managing service teams or field engineers is a strong asset Ability to work in French and in English Attractive salary package including company car and full benefits Key leadership role within a global industrial group Autonomy and responsibility in managing nationwide field service operations Opportunities for long-term career growth in a dynamic and innovative environment


  • Field Service Technician

    il y a 3 jours


    Liège, Belgique Sungrow - EMEA Temps plein

    Your missionWelcome to your new role, as our next Field Service Technician (FST)! You will have a wide array of responsibilities, such as:Interface between our customers and SungrowTake ownership of dispatched customer issues.Provide service and customer support during field visits or dispatches.Run diagnosis on errors or technical problems.Deliver support...

  • Technical Service Manager

    il y a 5 jours


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    Het bedrijf In 2022 sloegen Rycobel, BAG MacBen en Optimus de handen in elkaar. Voortaan bundelen ze hun service en expertise onder de noemer Optimus Instruments , met vestigingen in Deerlijk en Sint-Niklaas. Op die manier vormen ze de grootste nichespeler in hoogtechnologische testoplossingen en kunnen ze met een team van 70 mensen efficiënter werken,...


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  • Senior DSP Manager

    il y a 3 jours


    Liège, Belgique Cainiao Group Temps plein

    Mission Build, contract, launch, and continuously manage a best-in-class network of Delivery Service Partners (DSPs) to enable our company to start last-mile operations in the Netherlands and Belgium, delivering a seamless customer experience, competitive cost, and sustainable logistics practices. Key Responsibilities - Strategic Sourcing Conduct market...


  • Liège, Belgique KPMG Temps plein

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    Votre mission :Devenez l’architecte d’un réseau de partenaires de livraison/ Delivery Service Partner Manager performant et innovant pour déployer nos opérations de last-mile/ livraison finale en Belgique et aux Pays-Bas. Votre objectif ? Offrir une expérience client irréprochable, des coûts compétitifs et des pratiques logistiques durables.Voici...


  • Liège, Belgique The Adecco Group Temps plein

    Votre mission : Devenez l'architecte d'un réseau de partenaires de livraison/ Delivery Service Partner Manager performant et innovant pour déployer nos opérations de last-mile/ livraison finale en Belgique et aux Pays-Bas. Votre objectif ? Offrir une expérience client irréprochable, des coûts compétitifs et des pratiques logistiques durables. Voici un...


  • Liège, Belgique The Adecco Group Temps plein

    Votre mission :Devenez l'architecte d'un réseau de partenaires de livraison/ Delivery Service Partner Manager performant et innovant pour déployer nos opérations de last-mile/ livraison finale en Belgique et aux Pays-Bas. Votre objectif ? Offrir une expérience client irréprochable, des coûts compétitifs et des pratiques logistiques durables.Voici un...

  • Technicien de service

    il y a 1 semaine


    LIÈGE, Belgique Jobted BE C2 Temps plein

    Vos Missions : - Assistance technique & support client : Vous serez en charge de la relation avec les clients (filiales, concessionnaires, grands comptes), en répondant à leurs demandes techniques sur site (partout en Belgique). Vous diagnostiquerez et résoudrez les problèmes rapidement pour minimiser les temps d’arrêt des machines, en priorisant les...


  • Liège, Belgique Resultance Temps plein

    BY THE WAY, WHAT DO Managers DO @ Resultance ? Our Managers play a key role in delivering consulting to our clients. They lead projects thanks to their strong expertise in operational excellence methodologies and frameworks (Planning, Scope, Risk, stakeholder communication). They are mentors to our consultants providing guidance and coaching, ensuring that...