Technical Service Administrator

il y a 5 jours


Leuven, Flandre, Belgique Avantor Temps plein

Job Description

Ben jij een administratieve duizendpoot en sta je graag in contact met klanten? Dan is onze functie van Technical Service Coordinator iets voor jou

Als Technical Service Coordinator plan je de agenda's van de techniekers in zodat zij zo efficiënt mogelijk te werk kunnen gaan en coördineer je de aanvragen van onze klanten van A tot Z.

Je werkt binnen deze functie van maandag tot en met vrijdag, 38u/week.

We bieden een tijdelijk contract van 1 jaar. Naast een competitief salaris bieden we extralegale voordelen waaronder hospitalisatieverzekering, groepsverzekering en maaltijdcheques.

Het team

In deze functie werk je binnen onze Equipment Services afdeling van Avantor die bestaat uit enerzijds een groep van Field Service Engineers die verantwoordelijk zijn voor de installatie, het preventief onderhoud en de herstelling van een uitgebreid gamma van laboratoriumapparatuur, en anderzijds een team van Technical Service Coordinators die instaan voor de administratieve opvolging van deze dienstverlening.

Wat we zoeken

Opleiding en ervaring : je beschikt over een Bachelor of enkele jaren ervaring in een gelijkaardige functie. IT kennis : je hebt kennis van MS Word en Excel, Talenkennis : Je beschikt over uitstekende geschreven en gesproken kennis van het Nederlands en Frans, en een goede kennis van het Engels Je beschikt over een sterk analytisch denkvermogen, kan out of the box denken en bent een echte problem solver. Je bent positief ingesteld, proactief, klantgericht, dynamisch en een echte teamplayer.

Hoe je zal groeien en een impact zal maken

Je staat in voor het inplannen, coördineren en opvolgen van interventies van de Field Service Engineers. Je bent de sleutelpersoon tussen klant, techniekers, sales team en leveranciers. Je zorgt voor een vlotte communicatie en samenwerking met de verschillende betrokken partijen. Je communiceert proactief met klanten om interventies in te plannen en volgt deze op van het maken van de offerte tot de aanzet voor de factuur na de uitvoering. Je speelt een actieve rol in het analyseren en verbeteren van bestaande processen.

#LI-EUR

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Privacy Policy:

We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
 Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests. 3rd Party Non-Solicitation Policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

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