IT Technical Support Agent

Introductie IT-Planet is een gespecialiseerd informatica projectsourcing bedrijf, gelegen te Gent. We zijn actief bij diverse grote klanten over heel Vlaanderen en Brussel in volgende ICT-domeinen: Application Development, Infrastructure Services & Software Testing. Om ons team van 180 medewerkers te versterken zijn we momenteel op zoek naar een **IT...

**Your mission**: As an IT Support Specialist, you will take on a multifaceted role encompassing service desk agent, incident analyst, problem solver, and more. **Your tasks**: - Serve as a dedicated service desk agent, incident analyst, and problem solver. - Ensure swift incident analysis, prioritizing first and second-line customer interactions to...

**Do you have 2+ years of experience in IT Support? We are looking for a support agent to join our team in Brussels, for a public sector client. EU Citizenship is required due to security clearance.** **Requirements**: - 1+ years of experience in on-site support roles - Knowledge of WKS Administration (Windows 7 & Windows 10) - Knowledge of Server OS...

VIP Support Agent/VIP Technical Support/ E-Commerce & Technical VIP Support **(French or Dutch and English language skills are essential)** Are you a tech savvy professional with experience in troubleshooting? Are you familiar with the terms e-banking app, bank account/ sales reports, e-commerce checkout? Do you consider problem solving and effective...

Are you an experienced technical support specialist ready to take on new challenges in a fast-paced and impactful environment? The Directorate-General DIGIT is looking for a Senior Application Support Agent to join our full-time team and provide essential support for key tools used by the Payment Master Office (PMO). If you are passionate about solving...

**Job omschrijving**: Onze klant is één van de grootste persdistributeurs in ons land. Meer specifiek staat de onderneming in voor de nationale distributie van pers en diversificatieproducten naar verkooppunten en krantenwinkels. De hoofdzetel van de firma ligt in Brussel, maar voor de verdeling van pers maken ze gebruik van 4 distributiesites doorheen...

ABAKUS IT SOLUTIONS is seeking an Application Support Agent to join our team, responsible for providing comprehensive support for the Atlassian Eco System. This role involves deploying, testing, and operating a suite of tools, including Jira and Confluence, to facilitate collaboration and software development across various entities. **Key...

Nature of the tasks: - Service desk agent, incident agent and analyst, problem agent and analyst - Incident analysis, first and second-line customer liaison with the purpose of maximising the first call resolution rate - First and second-line support: remote and on-site support - Recording & tracking incident information - Recording & tracking Problem...

Nature of the tasks: - Service desk agent, incident agent and analyst, problem agent and analyst - Incident analysis, first and second-line customer liaison with the purpose of maximising the first call resolution rate - First and second-line support: remote and on-site support - Recording & tracking incident information - Recording & tracking problem...

**You want to make a difference. So do we.** Volvo Cars is on an exciting journey, redefining the automotive experience by innovating to make people’s lives less complicated. We offer you a once-in-a-lifetime chance to be part of making an impact in a company with unique opportunities to grow and make a true difference. **About us**: At Global Technical...

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we’ll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture, and our focus on continuous learning, we’ll provide everything you need to do your best work and...

**Nature of tasks** - Service desk agent, incident agent and analyst, problem agent and analyst - Incident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rate - First and second-line support: remote and on-site support - Recording & tracking incident and request information - Recording & tracking...

E-Commerce & Technical Support Specialist/IT Support/ IT Support Officer **(Dutch or French, and English language skills essential)** Are you looking for the chance to be apart of one of Europe’s fastest growing Fintech companies? Do you have experience or understand terms like Woo-Commerce, Shopify, PrestaShop and other plugins? Do you have a passion...

IT Care_ takes care of 1st and 2nd line support for all internal Workstations, printers, mobile and fixed phones, network connections, to ensure operational excellence at all times. - Internal technical support role, solving problems and daily issues defining clearly the scope of his support according to workstation policy; - Calls and mails received by the...

Overview: Are you ready for a dynamic journey into the heart of digital innovation of the Belgian Notary Profession? Then we warmly invite you to join our team as IT Care agent at Fednot. This position is not just a job, together with your IT Care colleagues, Network team, Windows team, Facilities, Service Management team and many others, you will prepare...

**Description** E-Commerce & Technical Support Specialist/IT Support/ IT Support Officer **(Dutch or French, and English language skills essential)** Are you a tech savvy professional with experience or have an interest in troubleshooting solutions? Are you familiar with the terms Woo-Commerce, Shopify, PrestaShop, and other similar plugins? Is APN your...

E-Commerce & Technical Support Specialist/IT Support/ IT Support Officer Are you a tech savvy professional with experience or have an interest in troubleshooting solutions? Are you familiar with the terms Woo-Commerce, Shopify, PrestaShop, and other similar plugins? Is APN your best friend? A firmware update is always a good idea for you? Do you consider...

**Description** E-Commerce & Technical Support Specialist/IT Support/ IT Support Officer **(Dutch or French, and English language skills essential)** Are you a tech savvy professional with experience or have an interest in troubleshooting solutions? Are you familiar with the terms Woo-Commerce, Shopify, PrestaShop, and other similar plugins? Is APN your...

NTT DATA is currently looking for a Junior IT Support to expand our team in Brussels. **Your role**: Single Point of Contact for end-users (VIP) Recording incidents and requests in the Service Management Tool Logging all relevant incidents/service request details allocating categorization and priorization codes Making an initial assessment and diagnose of...

**Nature of tasks** - Service desk agent, incident agent and analyst, problem agent and analyst - Incident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rate - First and second-line support: remote and on-site support - Recording & tracking incident and request information - Recording & tracking...