Operations Officer

il y a 14 heures

Brussels, Belgique Sparagus Temps plein

Operations Officer - KYC

Within the CSS Financial Security, which is part of the Client Service Center 'CSC', the KYC OPS Legal Entities team is responsible for the onboarding of new clients (analysis of client acceptance based on the KYC policies) and recertification (periodic review of existing customer relationships or review when new risk-increasing elements are discovered).

To strengthen our teams we are looking for a KYC Servicing Officer.

Function description

**As a Servicing Officer you are responsible for**:
the follow-up of requests from branches and customers until the file is completed.

check the validity of obtained data using external and internal sources

giving advice based on the available information and various checks

cooperation with internal (e.g. front office, relationship managers, compliance) and external services to handle the KYC file as well as possible

entering KYC data in relevant systems

present the relevant risk monitoring of the unusual risk deviations to management

In the context of your work, you contact customers yourself.

You are aware of the operational risks. You follow the processes correctly and if you suspect irregularities, you escalate to your hierarchy and/or compliance.

You keep your knowledge of the KYC matter à jour (internal policy, process, regulations).

You can analyze and process the files independently and propose possible alternative solutions.

Language requirements Dutch

good knowledge understanding, writing and speaking - Mandatory

French

good knowledge understanding, writing and speaking - Mandatory

English

Education

Minimum bachelor education degree in financial sector or equivalent by experience

Certification

Travel

**work location**: Brussels

Required experience / knowledge

Technical experience mandatory

Good expertise in MS Office

preferable

Business experience mandatory

preferable

KYC knowledge is a nice to have

Soft skills

You put the customer at the center of your attention (#customerobsessed)

You respect the process without losing sight of the risk

You are proactive in looking for solutions (for internal and external customers)

You are open to change and continuous improvement

You work precisely, respect deadlines and obligations

You communicate constructively

You are a team player

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