Operations Officer Customer Service Officer

il y a 2 jours


Brussels, Belgique HNM Solutions Temps plein

**Role: Operations Officer - Customer Service Officer**

**Location: Brussels, Belgium**

**Deadline for submitting CV's: Asap**

**Start Date: 16/04/2025**

**End Date: 31/08/2025**

**Client:BNP Paribas Fortis**

**Description**:

- **Ensure day-to-day contact with our end customers**
- 1st contact point for our customers
- Provide correct answers to our customers questions

**Education**:

- **Bachelor degree or**experience in Customer Service**

**2 years of relevant experience**

**Technical experience**Mandatory**:

- Good expertise in MS Office

**Business Experience Preferable**:

- Strong interest in finance and banking (products)

**Soft Skill**:

- Strong communicator, diplomatic and customer-oriented
- Quality minded
- Commercial spirit
- Able to work independently
- Stress resistant and flexible
- Analytical approach

**Languages**:

- Dutch Strong Spoken and written communication skills
- French Strong Spoken and written communication skills
- English Good communication skills are a plus


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