Operations Officer
il y a 6 jours
Are you passionate about operational excellence and customer satisfaction? Then this position is for you.As an Operations Officer, you will be responsible for day-to-day operational control and supporting internal and external stakeholders within our ecosystem:Build side:Provide ad-hoc support on operational and transversal projectsContribute to reporting, documentation, and process improvementsSupport teams by ensuring clear communication and workflow alignmentAssist with data analysis and preparation of follow-up materialsParticipate in continuous improvement initiatives to optimize operationsRun side:Ensure day-to-day operational support and controlAct as the first line of support, handling client inquiries and issues via phone callsAct as the point of contact for internal and external clientsManage incidents and operational issues, ensuring timely resolutionGuarantee business continuity and customer satisfactionPrepare and maintain operational reportsThis is your backgroundYou have at least 1 years of experience in an operational, administrative, or support role. You enjoy helping people, solving problems, and improving processes. You are looking for a role where communication, structure, and ownership matter.This is your expertise:Strong proficiency in MS Office (Excel, Word, PowerPoint)Comfortable working with various IT tools and business applicationsPreferably: interest in finance and banking productsStrong written and spoken communication in Dutch, French, and EnglishThis is how you work as part of a team:Strong communicator, diplomatic, and customer-orientedIndependent, structured, and reliableStress-resistant and adaptableProblem-solver with strong attention to detailQuality-minded and preciseThis is our commitmentAt Consort Group, you are an expert who we support so that every assignment becomes a step that counts.Attentive and human onboardingA truly hands-on management styleContinuous training opportunitiesConcrete commitments: inclusion, equality, solidarityThe Move Up x United Heroes program to get moving and breatheA comprehensive HR packageA culture of feedback and meaningful projectsGood to knowLocation: Brussels (50% on site / 50% remote)Contract: Permanent/FreelanceSalary/Rate: Based on experienceJob category: Operational Support
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Operations Officer
il y a 7 jours
Brussels, Belgique Sparagus Temps pleinOperations Officer - KYC Within the CSS Financial Security, which is part of the Client Service Center 'CSC', the KYC OPS Legal Entities team is responsible for the onboarding of new clients (analysis of client acceptance based on the KYC policies) and recertification (periodic review of existing customer relationships or review when new risk-increasing...
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Operations Admin Officer
il y a 7 jours
Brussels, Belgique EVERTYS Temps plein**Operations Admin Officer****: We are looking for an administrative expert to join one of our client's team as an Operations Officer - Region - Brussels - Contract type - Project Consultant **Job description**: - Ensure day-to-day operational support and control - Provide ad hoc project support - Issue management and reporting - Point of contact towards...
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Duty Operations Officer
il y a 4 jours
Brussels, Belgique Thalys International Temps pleinMission zie hieronder de NL versie _ Chez Thalys, nous travaillons au quotidien dans un esprit « Bienvenue chez nous », signature forte de notre marque, qui se traduit aussi bien envers nos passagers qu’envers nos collaborateurs. Plus qu’un simple slogan, nous cherchons un Duty Operations Officer pour faire vivre cette vision de Thalys sur le terrain...
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Operations Officer
il y a 1 jour
Brussels, Belgique Consort Group Temps pleinAre you passionate about operational excellence and customer satisfaction? Then this position is for you.As an Operations Officer, you will be responsible for day-to-day operational control and supporting internal and external stakeholders within our ecosystem:Build side:Provide ad-hoc support on operational and transversal projectsContribute to reporting,...
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Operations Officer Customer Service Officer
il y a 7 jours
Brussels, Belgique HNM Solutions Temps plein**Role: Operations Officer - Customer Service Officer** **Location: Brussels, Belgium** **Deadline for submitting CV's: Asap** **Start Date: 16/04/2025** **End Date: 31/08/2025** **Client:BNP Paribas Fortis** **Description**: - **Ensure day-to-day contact with our end customers** - 1st contact point for our customers - Provide correct answers to our...
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Operations Officer
il y a 7 jours
Brussels, Belgique HNM Solutions Temps plein**Job ID: HNMJD2749**: **Role: Operations Officer - KYC** **Location: Brussels, Belgium** **Language**: **Dutch +** **English + French** **Requirements**: Experience in KYC processes & tasks with corporate clients is a strong plus - **Technical experience**: Preferable: IT tools (Excel, Outlook, Word, PDF) **Business experience**: - Relevant...
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Office Manager
il y a 1 semaine
Brussels, Belgique AppTweak Temps pleinWe are looking for an **Office Manager & People Operations **to join our second-stage rocket ship! Based in Brussels, you will have a central position in the Employee Experience team. You will be responsible for creating an amazing workplace environment in our Brussels office (made of 80 people) by coordinating different projects to further develop our...
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Vie Operations Quality
il y a 1 semaine
Brussels, Belgique Thalys International Temps pleinMission Chez Thalys, nous travaillons au quotidien dans un esprit « Bienvenue chez nous », signature forte de notre marque, qui se traduit aussi bien envers nos passagers qu’envers nos collaborateurs. Venez nous rejoindre dans un environnement challengeant et apportez votre expertise dans le soutien de la stratégie globale de l’entreprise. Thalys a...
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Operations Officer
il y a 1 semaine
Brussels, Belgique Nexeo Temps pleinNexeo Belgium is a consultancy company supporting its clients in the banking, finance, insurance, and public sectors throughout all stages of their transformation projects — from business consulting to the implementation of IT and operational solutions.We are currently looking for an AML / KYC Expert to join one of our clients' Operations team, ensuring...
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Multi-site Operation Support Officer
il y a 4 jours
Brussels, Belgique Interoffices Temps plein**Aan recruiters**:wij hebben geen ondersteuning nodig bij de zoektocht naar kandidaten. Ben je leergierig en flexibel ingesteld? Toon je verantwoordelijkheidsgevoel en beschik je over een onberispelijke professionele ethiek? Dan ben jij waarschijnlijk de persoon die wij zoeken! Wij zijn op zoek naar een **Flying Front Office Manager | Administratieve...
