Head of IT Benelux

AXA Partners “Focus & Transform strategy” is shaping our global strategic ambition: “bringing simplicity and enforcing transversality, breaking down silos, to succeed in providing a superior customer experience.

AXA Partners has 3 strategic priorities:

- Reposition AXA Partners as the Preferred Business Partner
- Boost AXA Partners to become an Agile Global Organization
- Mature AXA Partners as a Safe, Secure and Resilient company

“Becoming a tech-led company” is one of the 8 strategic enablers and Information and Technology will play a continuously increasing role to help AXA Partners achieve its transformation.

In this context, we are looking for a Head of IT, in charge of Benelux, who will enable the transformation of AXA Partners business model by co-creating, sponsoring and driving the main projects, deploying them across the countries within scope in time, budget, quality and scope.

DIMENSIONS OF ROLE
- Accountable for Benelux IT Strategy, Delivery, Security and end-to-end performance
- In charge of the Local IT Team
- Accountable for IT BAU and Local Projects Budget
- Member of the AXA Partners Benelux Extended Leadership Team
- Member of the AXA Partners Regional IT Leadership Committee

KEY RESPONSIBILITIES

1. Declination and implementation of AXA Partners Strategy in his/her scope
- Ensure that AXA Partners’ and Benelux strategic objectives are translated into transformation and tactical plans across his/her scope, and that impacts are maximized on the technology front
- Lead and drive IT transformation in his/her scope (IT Transformation, Local & Tactical projects / programs, Move to the Cloud, Application Landscape simplification, Agility, etc.), in close collaboration with the Regional CIO:

- Partner closely with Benelux business stakeholders to analyze and support existing and new projects, relying when needed on regional shared capabilities
- Maintain and advocate a long-term vision of global assets and local solutions proposed to the business, in close coordination with Regional and Central IT teams
- Respecting IT Guilds Standards & best practices (governance & performance, architecture, project management, etc.)
- Leveraging centrally defined IT TOM to improve quality, efficiency, time to market and alignment to business, owning IT outsourcing partner relationship
- Provide technological transformation levers with special focus on GWP growth, cost efficiencies, CoR reduction and increased Customer NPS
- Liaise with central architecture team to design integrations between central architecture and local capabilities (respecting the Group Architecture & Security Policies)
- Supervise architecture implementation within AXA Partners' roadmap for his/her scope

2. Coordination, steering and communication
- Steer and coordinate his/her scope area: activities, resources, quality of service, costs, actions to achieve the assigned goals
- Ensure a proper definition of SLAs for his /her scope and manage the implementation and the follow-up
- Manage & monitor Benelux IT budget and IT Capacity Plan
- Communicate to main stakeholders within AXA Partners ecosystem
- Lead AXA Partners IT governance local meetings, be part of Transformation initiatives Steering Committees

3. BAU tasks supervision: operations, solutions and 1st line security
- Be accountable for operating and delivering IT services, constantly striving for greater efficiency
- Manage IT local operations teams
- Oversee the technological infrastructure (networks and computer systems) in scope to ensure optimal performance, local area connectivity and remote access
- Keep both on-premises and cloud solutions fully secured with a solid program aligned with security standard
- Liaise with Regional and Central IT teams to ensure workplace and end-user services QoS standard
- Influence Group / Central Solutions Teams when they have an impact on local solutions / activities
- In charge of Security 1st line, and of delivering Security Targets within the scope and supporting Security Assurance activities

4. Teams management
- Ensure the development of his/her team
- Assure capacity planning to secure delivery maintaining balanced workload (positive employee NPS)
- Focus on team performance, attracting and developing employees as well as fostering a new culture of collaboration across Benelux
- Focus on IT Target Operating Model (TOM) including efficiencies opportunities, roles repurposing and careers development

5. Supporting the Regional CIO in his/her activities
- Integrating target global assets to the IT Ecosystem of Benelux

LI-BE
**Your Profile**
- Education, Professional Qualifications and Experience
- A bachelor’s degree in computer science or equivalent experience
- Strong experience in managing large, diverse teams of IT professionals (operating in matrix with Central/Group)
- Extensive experience working in technology and/or business roles within a company with a solid understanding of technology
- Experience in le