City Manager, Brussels

At Uber Eats, City teams are the heart and soul of the company. As a City Manager, you will own the Uber Eats business in Wallonia or Brussels to keep making it grow and improve its financial efficiency.

These are the teams that take our global product and localize it to their market to make it successful. In this context, the City Manager role is a rare opportunity to build and craft the future of Uber Eats team in Belgium.

As City Manager, your goal will be to craft and drive Uber Eats growth, delivering an outstanding service to our users, while building a balanced and financially robust business.

You won’t be alone to reach this mission You will lead a local team of four to five people (Sales, Account Managers, and Couriers Coordinator) to make it happen.

This is a stimulating role where you are the owner of your cities and have a direct impact on their growth.

You will report directly to General Manager for Belgium.

**What You'll Do**:
With your team, you will lead the development of your market at 360°: marketplace, restaurants & couriers partners, local marketing actions, budget, and external stakeholders management.
- ** Strategy**: Lead the growth of your market by defining business priorities, setting ambitious timelines to reach those goals, and take financial decisions
- ** Lead a local team**: We have local teams on the ground that will help you run your business. That's why we look forward to hiring optimistic leaders: developing these teams while shaping the organization is key to our long-term success
- ** Develop & Optimize Processes**: Uber is a company that moves fast and does things at a large scale. You will help design processes; whether it be prospecting, onboarding, account management, training, etc. to fuel growth and drive efficiency
- ** Local Courier and Restaurant Partners Relations**: Grow the number of partners on the platform, manage partner development, monitor metrics, and ensure high-quality experiences on the Uber Eats system to provide the most reliable food delivery service
- ** Data analysis**: Uber wouldn't be Uber without all of our data You will autonomously create analyses and dashboards to the tea
- ** Product Improvement**: Actively search for new features which could improve our eaters, courier and restaurant partners' experience on Uber Eats
- ** Work closely** with the Belgium Operations Team to implement new processes and products in your city portfolio - and other Territory teams to cultivate synergies

**Qualifications**:

- At least 3 years experience in operations management, management consulting, and strategy work in a large business or growing startup
- Willingness to be responsible for a market and grow the Uber Eats business there
- A creative mindset and enjoy putting in place initiatives to tackle practical issues
- Data-driven decision-making and business judgment through analytical thinking
- Fluency in French & English is required

**What else is needed**:

- Strong team leadership skills to build and coach the best team to make it shine
- Ability to take initiative and easily adapt to the constantly-changing work environment
- Willingness to be proactive and in contact with our courier and restaurant partners.
- Hands-on and eagerness to implement operational schemes in your own city portfolio

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.