CRM Technical Consultant: Dynamics 365

Are you interested in driving **efficiency **and **innovation **through automation? Through the utilization of data and enhancement of customer experience, we assist organizations in transforming and realizing their full potential. At Digital Services, **Orange Business's **new division, we lead digital transformation in **Cloud**, **Customer Experience**, **Digital Workspace**, and **Data **& **AI**.

Our expertise in **Microsoft Dynamics **and the **Power Platform **has enabled us to successfully deliver impactful projects for renowned clients. Here are some current examples of projects we are leading at the customer side:

- For **Ministry of Foreign Affairs**, we are developing a management solution for Belgian citizen evacuation.
- For **Tourism of Wallonia**, we are creating a digital platform to regulate and promote local tourism.
- For **Luxair **we are building a comprehensive passenger experience system to enhance customer satisfaction and market growth.

We are expanding rapidly across Europe and seeking a **CRM Dynamics Technical Consultant** to join a highly motivated team of 19 members.

**Your key areas of responsibility as a **CRM Dynamics Technical Consultant**:

- **Develop**ing business** **solutions**: using C# and ASP. Net, HTLM, JavaScript.
- **Configuring **and **customizing**: the CRM software to align with business processes, developing custom modules, workflows, and reports.
- **Stakeholder Communication**: communicate with different stakeholders such as **clients and** **project managers** to ensure project goals are met and issues are resolved promptly.

**Your technical **expertise**:

- **CRM **or **Dynamics **365 implementation with knowledge of: Sales, Customer Service, Marketing, Field Service (at least one of the modules).
- Prior experience with **integrations** such as **Power Platform **and **Dynamics 365 **app with a third-party solution
- Knowledge of methodologies and best practices**:Agile**, **FastTrack**, **Success by Design** is recommended.
- A nice to have is experience with an **Azure cloud solution**: Data Factory, Data Lake and Web API

**Your interests & soft skills**:

- Digital Transformation and **Microsoft **Dynamics Solutions
- **Proactive **mindset and **problem **solving to reach out to the expected result.
- Good **interpersona**l **skills **while interacting with customers and other consultants.
- You are a** true **team **player, and you value collaboration to succeed.
- Strong **communication** and **presentation **skills in **F**rench** or **Dutch** and fluent English

**What we offer you**:

- A **community of experts** - as Digital Natives, we put innovation at the heart of our expertise
- A **team you can rely on** to help you grow, where **expertise** is shared with a positive mindset.
- **Career growth possibilities** towards roles such as **Platform expert**, **Solution Architect** or **Squad Lead.**
- We may work with **tomorrow’s technology**, but at our core we are a **people-oriented organization, **and we are proud to have our **Great Place to Work** certification
- An **open and inclusive** **culture**, that enables us to reach our full potential.
- **Hybrid ways of working** and **modern** & **collaborative** office in Brussels
- **Compelling advantages** include a yearly bonus scheme, flexible mobility budget with the possibility for either a housing budget, company car or soft mobility budget and representation and expense allowance.