CRM Functional Analyst: Dynamics 365
il y a 3 jours
Are you interested in driving **efficiency **and **innovation **through automation? Through the utilization of data and enhancement of customer experience, we assist organizations in transforming and realizing their full potential. At Digital Services, **Orange Business's **new division, we lead digital transformation in **Cloud**, **Customer Experience**, **Digital Workspace**, and **Data **& **AI**.
Our expertise in **Microsoft Dynamics **and the **Power **Platform has enabled us to successfully deliver impactful projects to renowned clients. Here are some current examples of projects we are leading at the customer side:
- For **Ministry of Foreign **Affairs, we are developing a management solution for Belgian citizen evacuation.
- For **Tourism of Wallonia**, we are creating a digital platform to regulate and promote local tourism.
- For **Luxair **we are building a comprehensive passenger experience system to enhance customer satisfaction and market growth.
We are expanding rapidly across Europe and seeking a **CRM Functional Analyst** to join a highly motivated team of 14 members.
**Your key areas of responsibility as a CRM Functional Analyst**:
- Performing in depth **analysis**: gap analysis, analyzing customer insights and functional analysis.
- Bridge between **business **& **technical **people: understanding the business needs of the customers and being able to translate those into technical requirements for our consultants.
- Backlog & **Product Lifecycle Management**: Being responsible for the product’s scope & quality delivery.
**Your interests & soft skills**:
- Digital Transformation and **CRM-Solutions**
- **Proactive **mindset and **creativity **to tackle challenges and reach out to the expected result.
- Excellent **communication**; **presentation **and **influencing **skills while presenting to any audience.
- You are a **true **team player, and you value collaboration to succeed.
- Persuasive communication and presentation skills in **French **or **Dutch **and fluent **English**.
- You are **structured** and do your work with a ‘make it generic’ mindset.
**Your technical **expertise:
- Excellent **analytical** skills - with prior experience in analyzing needs via workshops & interviews.
- Good consulting skills
- providing guidance to stakeholders and end users when implementing a solution.
- Knowledge of** CRM** solution and willingness to learn **Dynamics 365**. Knowledge of **Power** Platform is appreciated.
- Knowledge of methodologies and best practices**:Agile**, **FastTrack**, **Success by Design** is recommended.
**What we offer you**:
- A **community of experts** - as Digital Natives, we put innovation at the heart of our expertise.
- A **team you can rely on** to help you grow, where **expertise** is shared with a positive mindset.
- **Career growth possibilities** towards roles such as **Platform expert**, **Solution Architect** or **Squad Lead.**
- We may work with **tomorrow’s technology**, but at our core we are a **people-oriented **organization, and we are proud to have our **Great Place to Work** certification
- An **open and inclusive** **culture**, that enables us to reach our full potential.
- **Hybrid ways of working** and **modern** & **collaborative** office in Brussels
- **Compelling advantages** include a yearly bonus scheme, flexible mobility budget with the possibility for either a housing budget, company car or soft mobility budget and representation and expense allowance.
-
CRM Technical Consultant: Dynamics 365
il y a 3 jours
Evere, Belgique Orange Business Temps pleinAre you interested in driving **efficiency **and **innovation **through automation? Through the utilization of data and enhancement of customer experience, we assist organizations in transforming and realizing their full potential. At Digital Services, **Orange Business's **new division, we lead digital transformation in **Cloud**, **Customer Experience**,...
-
CRM Senior Business Analyst
il y a 1 jour
Evere, Belgique Orange Business Temps plein**The team, position & mission**: As an expert, we offer you the opportunity to join a recognized company in the data and digital fields and to work on ambitious projects for the largest companies on the Belgian and international markets. You have a wide knowledge of the CRM domain: Sales, Marketing, Customer Services, Field Services, Customer Data...
-
Functional Analyst
il y a 3 semaines
Evere, Belgique Insparkle.be Temps pleinVoor onze klant FOST PLUS, zijn we op zoek naar een FUNCTIONAL ANALYST (M/V/X)DE WERKGEVER EN DE JOB IN HET KORT: Fost Plus is de drijvende kracht achter de recyclage van huishoudelijke verpakkingen in België. Dagelijks werken de medewerkers van Fost Plus samen met diverse publieke en private partners om een circulaire economie voor huishoudelijke...
-
Functional Analyst
il y a 2 semaines
1140 Evere, Belgique Insparkle.be Temps pleinVoor onze klant FOST PLUS, zijn we op zoek naar een FUNCTIONAL ANALYST (M/V/X) DE WERKGEVER EN DE JOB IN HET KORT: Fost Plus is de drijvende kracht achter de recyclage van huishoudelijke verpakkingen in België. Dagelijks werken de medewerkers van Fost Plus samen met diverse publieke en private partners om een circulaire economie voor huishoudelijke...
-
Business Process Solutions Consultant
il y a 1 jour
Evere, Belgique Orange Business Temps plein**The team, position & mission**: As a member of the Business Process team, you will be working on business & functional analysis missions. **Your key areas of responsibility as a Business Process Consultant**: - Understanding the goals and expectations of the customers and contribute in providing user-friendly solutions for their needs. - Challenge the...
-
HR Analist
il y a 2 semaines
1140 Evere, Belgique Insparkle.be Temps pleinVoor onze klant FOST PLUS, zijn we op zoek naar een FUNCTIONAL ANALYST (M/V/X) Fost Plus is de drijvende kracht achter de recyclage van huishoudelijke verpakkingen in België . Dagelijks werken de medewerkers van Fost Plus samen met diverse publieke en private partners om een circulaire economie voor huishoudelijke verpakkingen te creëren, van...
-
Graduate Program
il y a 1 jour
Evere, Belgique Orange Business Temps pleinLanguages: NL + EN Preferred start date: September 2025 **The team, position & mission**: Are you willing to kickstart your career at Orange Business Digital Services? You'll benefit from a customized onboarding and training journey in Customer Experience, designed to match your project assignments and learning goals. This flexible approach ensures you gain...
-
Staffing Business Development Manager
il y a 3 semaines
Evere, Belgique Innova Solutions Temps pleinBusiness Developer-Location: Belgium (Hybrid On site/ Client 3d/week))We are looking for a dynamic and results-oriented Business Development Manager to drive growth across our recruitment and staffing business at Innova Solutions. This is a key strategic role, combining business development, client relationship management, and partnership with delivery teams...
-
Specialist Long-term Planning
il y a 2 semaines
Evere, Belgique Toyota Motor Europe Temps pleinYour team and your responsibilities Team descriptionVehicle Supply Chain (VSC) is a division within the logistics function of TME. VSC’s vision is to deliver vehicles On-Time, In-Time, Everytime: we endeavour to supply vehicles to our customers on-time, in the shortest lead-time, with zero accidents and zero damage – whilst minimising cost and...
-
Internal Communications
il y a 1 jour
Evere, Belgique Toyota Motor Europe Temps pleinIn a nutshell: - Join Toyota Motor Europe’s Corporate Affairs and Strategy Division(CA&S) which is responsible for the effective communication of Toyota's strategy, activities and results to internal and external stakeholder relations.Company Information: **TOYOTA** is one of the world’s largest automobile manufacturers and a leading global corporation....
