Service Delivery Manager

il y a 4 jours

Mechelen, Belgique Telenet Temps plein

**Gigaspeed and reliable data networks, we lead the way.
We go for the best possible data network, in your home and office. That's why we invest significantly to make Flanders more than ready for tomorrow's digital life.

**Working on the Roll-out team**:
Ensure the timely end-to-end build-out and roll-out of both HFC and FTTH according to the predetermined milestones.

**Your duties as Service Delivery Manager - FTTH Delivery:
The Service Delivery Manager is responsible for the effective and efficient functioning of the FTTH roll-out partners:

- You form a bridge between FTTH roll-out partners and Telenet.
- You determine in consultation with stakeholders the strategy, roadmap, modus operandi and the most appropriate resources needed for your operational domain.
- You manage a correct execution of the operational activities by the partners by monitoring, analyzing, reporting and adjusting in line with the priorities and (budget, key performance indicators and service level agreements) objectives.
- You identify issues and drive transformation, continuous improvement as well as cost leadership.
- You will build and maintain a strong internal and external partnership with all internal and external stakeholders.

**What we have to offer**:

- You will join a company that invests fully in you, adapting your work environment optimally to what you need. This allows you to develop while taking care of your work-life balance. What else will we throw into the fray?
- You are given every opportunity to further develop your expertise. We stimulate your personal growth with internal mobility opportunities and extensive learning possibilities, but we also give you the chance to press the pause button after a while or to go in a completely different direction.
- A varied job in which you produce tangible results and make your mark.
- A competitive gross monthly salary that we complement with a host of fringe benefits.
- The fine company of colleagues who are just as passionate as you are.

**Our ideal Service Delivery Manager - FTTH Delivery**:

- Master's degree, or equivalent through experience.
- At least 7 years of relevant experience.
- Basic knowledge of HFC (Hybrid Fiber Coax), FTTH and telecommunications technology
- Knowledge of financial instruments
- Minimum bilingual: Dutch and French, preferably also English (spoken and written).
- You have excellent analytical skills, conceptual thinking combined with a pragmatic approach
- You are customer oriented, strongly communicative and possess project management skills

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