Customer E-learning Manager

il y a 6 heures

OttigniesLouvainlaNeuve, Belgique Traxxeo Temps plein

Traxxeo is looking for a high velocity E-learning manager to help us grow revenue. We are on high growth pace this year and need motivated and determined professionals to reach our goals. This is an exciting opportunity for someone with 2-5 years professional experience to be part of an exciting software-as-a-service (SaaS) business.

Tasks
- Your goal is to define and implement a learning strategy for Traxxeo users and customer support employees.
- You will develop and maintain TRAXXEO knowledge base including a product FAQ, user documentation, e-training courses.
- You will work also in cooperation with Traxxeo support center employees to identify learning needs for our customers.
- You will use a LMS and modern authoring tools to develop high quality materials : video, interactive lessons, self-paced training track, tutorials.
- You launch initiatives to continuously improve the learning experience of our customers, and put processes in place to maintain and extend our learning offerings efficiently.
- You manage translations of our learning materials.
- Thanks to an innovative training solution, customers will enjoy learning more about our solutions. There are several objectives behind:

- improve the impact of Traxxeo product on customers
- improve quality of service
- up-sell

**Requirements**:

- Master degree with a professional background in software training and e-learning
- Strong verbal and written communication skills in French and English. Dutch is a plus.
- Practical knowledge of eLearning authoring and management tools:
\-Wordpress,
\-LearnDash,
\-Camtasia, Captivate, Articulate.
- Hands-on and can-do
- Project management skills, strong listener
- General knowledge in ICT
- Background in the construction industry is a plus

**Benefits**:

- A permanent contract in a stable company.
- An attractive salary supplemented by extra-legal benefits
- A company car, a laptop, a phone...
- The position offers strong potential for professional growth in Belgium, France and internationally.

  • Machine Learning Engineer

    il y a 3 semaines

    Ottignies-Louvain-la-Neuve, Belgique WhatJobs Temps plein

    Join or sign in to find your next job Join to apply for the Machine Learning Engineer role at CluePoints Join to apply for the Machine Learning Engineer role at CluePoints CluePoints is a fast-growing company and the premier provider of Risk-Based Quality Management and Data Quality Oversight solutions to clinical research organizations. Our products utilize...

  • Customer Manager

    il y a 6 heures

    Ottignies-Louvain-la-Neuve, Belgique EMAsphere Temps plein

    **A propos d'EMAsphere** EMAsphere est un éditeur de logiciels fournissant une plate-forme de gestion des performances basée sur le cloud. Nous aidons les décideurs à gérer leur entreprise en toute confiance grâce à une vision claire de leurs données financières et opérationnelles. EMAsphere occupe plus de 60 employés et possède des bureaux à...

  • Customer Care Officer

    il y a 5 heures

    Ottignies-Louvain-la-Neuve, Belgique EMAsphere Temps plein

    **Who are we?** EMAsphere is a software vendor providing a cloud based performance management platform. We help decision-makers to manage their business with confidence thanks to a clear view on their financial and operational data. EMAsphere occupies more than 50 employees with offices in Louvain-La-Neuve, Ghent and Paris. **What will you do?** The...

  • SENIOR Testor

    il y a 2 semaines

    Ottignies-Louvain-la-Neuve, Belgique MAINSYS Temps plein

    In order to strengthen its Frontline and Quality Management team, MAINSYS is looking for an IT employee in the banking sector whose main tasks will be to Test the banking applications developed and maintained by us Handle application incidents submitted by our clients within the contractual deadlines agreed between the parties Propose short-term solutions...

  • JUNIOR Testor and Customer support officer

    il y a 2 semaines

    Ottignies-Louvain-la-Neuve, Belgique MAINSYS Temps plein

    In order to strengthen its Frontline and Quality Management team, MAINSYS is looking for an IT employee in the banking sector whose main tasks will be to Test the banking applications developed and maintained by us Handle application incidents submitted by our clients within the contractual deadlines agreed between the parties Propose short-term solutions...

  • Customer Succes Manager

    il y a 6 heures

    Louvain-la-Neuve, Belgique Qualifio Temps plein

    **Who are we?** Qualifio is a team of 75 colleagues who are all passionate about Digital Marketing & Customer Relationship Management. Our HQ is in Louvain-la-Neuve, close to Brussels, Belgium and we also have offices in Madrid, Paris and Amsterdam. We have over a decade of experience in interactive marketing, data collection, and loyalty, and we have a...

  • Junior Customer Support Officer

    il y a 2 semaines

    Ottignies-Louvain-la-Neuve (gemeente), Belgique MAINSYS Temps plein

    In order to strengthen its Frontline and Quality Management team, MAINSYS is looking for an IT employee in the banking sector whose main tasks will be to Test the banking applications developed and maintained by us Handle application incidents submitted by our clients within the contractual deadlines agreed between the parties Propose short-term...

  • SENIOR Testor

    il y a 2 semaines

    Ottignies-Louvain-la-Neuve (gemeente), Belgique MAINSYS Temps plein

    In order to strengthen its Frontline and Quality Management team, MAINSYS is looking for an IT employee in the banking sector whose main tasks will be to Test the banking applications developed and maintained by us Handle application incidents submitted by our clients within the contractual deadlines agreed between the parties Propose short-term solutions...

  • SENIOR Testor

    il y a 2 semaines

    Ottignies-Louvain-la-Neuve, Belgique MAINSYS Temps plein

    In order to strengthen its Frontline and Quality Management team, MAINSYS is looking for an IT employee in the banking sector whose main tasks will be toTest the banking applications developed and maintained by usHandle application incidents submitted by our clients within the contractual deadlines agreed between the partiesPropose short-term solutions...

  • JUNIOR Testor and Customer support officer

    il y a 2 semaines

    Ottignies-Louvain-la-Neuve (gemeente), Belgique MAINSYS Temps plein

    In order to strengthen its Frontline and Quality Management team, MAINSYS is looking for an IT employee in the banking sector whose main tasks will be to Test the banking applications developed and maintained by us Handle application incidents submitted by our clients within the contractual deadlines agreed between the parties Propose short-term solutions...