Senior Specialist, HRis

Posted on_ September, 13 2024_

Want to make a positive difference to the future of people and our one shared home, the Earth? Working at WWF could be your opportunity of a lifetime.

All around the world, people are waking up to the deepening crisis of nature loss. A growing realisation that nature is our life-support system. And that nobody will be spared from the impacts of its loss. Here at WWF, we are helping to tackle this enormous global challenge.

What we do

We are an independent conservation organisation, striving to sustain the natural world for the benefit of people and wildlife. From individuals and communities to business and government, we are part of a growing coalition calling on world leaders to set nature on the path to recovery by 2030. Together, we seek to protect and restore natural habitats, stop the mass extinction of wildlife, and make the way we produce and consume sustainable.

1 MISSION OF THE DEPARTMENT
- To drive the WWF network towards a common culture through common core values, common approach to talent management, leadership development, JEDI (Justice Equity Diversity Inclusion) principles and KPIs.
- To embed the WWF core values and JEDI principles in all key People & Culture (P&C) processes across the organization.
- To advise and support leaders/managers in creating a culture of collaboration, innovation and results focus in their teams.
- To develop the right P&C standards, policies, procedures and platforms in-order to attract, develop and retain the right people for the organization.
- To create the optimal working and well-being environment in which the staff can perform at the highest level and hence are able to maximize their contribution towards the conservation goals.
- To provide efficient and effective P&C services to WWF International Secretariat and its Country Offices.

2 MAJOR FUNCTIONS
- Super user of the Human Resources Information Systems (HRIS) taking the lead for all HRIS related activities for all Country Offices as well as successful transfer of knowledge from the HRIS implementation team to the P&C team.
- Troubleshoot any HRIS system configuration challenges, by investigating problems and resolutions in partnership with Implementation Managers, Product teams and other critical internal stakeholders across WWF. Where necessary, working with the supplier to identify solutions or system defects.
- Actively contribute to the success of the HRIS implementation through participation in testing and roll out of new HRIS modules and functionalities, interfacing with the IT Departments, local P&C teams and other departments as necessary.
- Support with the preparation and maintenance of the system documentation, standard operating procedures and user guides for the HRIS modules.
- Proactively implement P&C automations into our day-to-day operations, by identifying business process improvement opportunities, by designing workflows, updating & adjusting templates, and key self-service features of Canopy.
- Participate, support or lead in other future P&C system related projects when needed.

3 Major

**Responsibilities**:
HRIS Maintenance / Product Lifecycle Development /User support and training
- Support P&C teams across country offices in troubleshooting, replicating and resolving technical queries whilst maintaining configuration details for the different HRIS modules.
- Build relationships with product teams and super users, whilst acting as the critical operational link between the P&C focal points in Country Offices and the HRIS system.
- Lead the maintenance of our system's data accuracy by running data audits in collaboration with Product owners, Employee services/Payroll team, Business Partners (BPs), Compensation & Benefit (C&B) teams and internal relevant stakeholders as necessary.
- Lead the training of new P&C users to ensure consistency in operational business processes and the delivery of insightful custom reports and dashboards.
- Participate and lead special projects to improve efficiency within the department by utilizing the HRIS system. Recommend process improvements, innovative solutions, and procedure changes to management.
- Coordinate all HRIS new system updates by reviewing and understanding the release notes, educating end users on new functionality, making recommendations on functionality to deploy, conducting new functionality and regression testing.

Implementation Management
- Support the HRIS roll out, including design, business process configuration, data migration, interfacing, risk identification and training.
- Responsible for effective project communication, risk and issue resolution as well as for quality of project deliverables.
- Ensure effective change readiness, change management, and product lifecycle management are properly anticipated and conducted for the HRIS system.

HR Business Analysis
- Maintain, and support a variety of complex reports and queries utilizing appropriate reporting tools. Develop standard and