Insurance Consultant
il y a 7 jours
**Job Description Summa**ry
- Delivers straightforward administrative and/or other basic business services in Customer Service.
- Receives requests by mail, telephone, or in person regarding insurance claims/policies.
- Responds to inquiries from policy holders, providers and/or others for information and assistance.
- Performs research to respond to inquiries and interprets policy provisions to determine most effective response.
- Mails or routes claim forms and supporting documentation to various units for final processing.
**Qualifications**:
- Position typically requires excellent interpersonal skills, ability to understand and interpret policy provisions.
- Independently responds to inquiries, grievances, complaints or appeals ranging from routine to moderate complexity.
- Issues tend to be routine in nature. Good knowledge and understanding of Customer Service and business/operating processes and procedures.
- Works to clearly defined procedures under close supervision.
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