Senior Servicenow Technical

il y a 2 jours

Mechelen, Belgique DXC Technology Temps plein

DXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change.

DXC ServiceNow Strategic Business Group

DXC formed his global DXC ServiceNow Strategic Business Group to deliver market-leading, cost-efficient, resilient technology services that transform enterprise service operation. As ServiceNow Global Elite Partner, DXC has been a leader in the ServiceNow ecosystem for more than 12 years and has over 20 years of Enterprise Service Management Experience.

With over 4,000 successful ServiceNow deployments, and 340+ managed ServiceNow instances globally, DXC enables clients to modernize and integrate their mainstream IT to deploy digital solutions at scale while setting the foundation to maximize value and build a successful digital future. DXC named as a Leader in ServiceNow Services by Everest Group 2022.

**Essential Job Functions**
- Designs, develops and distributes technical reusable components (Technical).
- Participates in the selection, acquisition, configuration and troubleshooting of packaged solutions and technical infrastructure components (Technical).
- Leads a team of 3-5 company resources, in area of expertise, to conclusion of a project phase (Management).
- Assists with gap analyses highlighting current state, future state, client needs, best practices and competition (Business).
- Establishes credibility at all levels with clients and builds problem-solving partnerships with clients and colleagues (Relationship Management).
- Understands sales process, information and support requirements, and assists sales staff in identifying leads (Leverage).
- Communicates in formal presentation settings including medium sized groups, internal and external project teams, and business unit events; develops written communications to address varied styles and information needs (Communication).

**Basic Qualifications**
- Bachelor's degree or equivalent combination of education and experience
- Bachelor's degree in business, computer science or related field preferred
- Three or more years of experience in technical analysis and design, preferably within a consulting environment
- One to two years of relevant experience in a particular technical specialty area included
- Experience working with company, client, and/or equivalent vendor-mandated methodology
- Experience working with software, hardware, data and testing standards
- Experience working with delivery assurance principles and procedures

**Other Qualifications**
- Strong analysis and design skills
- Good communication skills
- Ability to manage competing priorities in a complex environment
- Ability to devise creative technical solutions
- Ability to convey a strong presence, professional image, and deal confidently with complex technical problems
- Willingness to travel
- ** Dutch Native/ English Fluent**

**Work Environment**
- Hybrid work environment
- May require evening or weekend work

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