Duty Control Officer

il y a 2 semaines

Mons, Belgique Vector Synergy Temps plein

**Location**:
Mons, Belgium

**Security Clearance**:
NATO Secret

**Reference No**:
C001088 / Mons

**Skills, knowledge, experience required**:

- University Degree and 2 years of function related experience;
- OR a higher secondary education and completed advanced vocational training leading to a professional qualification;
- OR a professional accreditation with 4 years of post-related experience.

**Desirable**:

- CIS planning experience in a National or International HQ at divisional level or above;
- Experience in identifying and resolving complex problems and assignments;
- Ability to determine when problems should be escalated to a higher level;
- Ability to plan, schedule own work and work of others. In predictable and structured areas ability to supervise others;
- Experience of NATO responsibilities and organization and/or in an international environment comprising;
- Experience in team management and staff work;
- ITIL Foundation and Service Operations;
- Advanced data processing for word processing, spreadsheets, graphics presentations and databases.

**Duties/role**:

- Planning, performing management and control of the NATO networks Admin smart cards;
- Performing day-to-day operations/management of ENPKI certificates;
- Performing duties as Duty Control Officer from an extended hours battle rhythm to an 24/7 shift system;
- Coordinating control of fault management for NATO CIS, acting as the single point of contact in NCIA for the CSUs, National control centres, any other control centres set up for operations and exercises and NATO operational community during nonworking hours;
- Coordinating the activation of network-wide actions to restore communications connectivity and monitoring, plans as they affect the network;
- Providing impact assessments on incidents (outages/degradation) of CIS services and coordinating the Service Support Cells or any Service Line technician in directing corrective actions;
- Preparing and presenting special summary briefings and status reports, every working day and as required;
- Supervising the contingency plan implementation/cessation activities for systems;
- Participating in the development and in the implementation of plans for the cut over of new systems, projects and facilities;
- Keeping special files or any other shared information systems updated, which contain user/subscriber information of the assigned systems;
- Performing duties elsewhere within the organisation as directed;
- Deputizing for higher grade staff as required;
- Undertaking operational deployments and/or TDY assignments either within or outside of NATO's boundaries;
- Performing other duties as required.

VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575

Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań - Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS,

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