Infrastructure Resources Assistant
il y a 7 heures
**Infrastructure Resources Assistant
- **Working Location**:Braine L'Alleud, Belgium**
- **Security Clearance**: NATO Secret**
- **Language**:High proficiency level in English language
**EXPERIENCE AND EDUCATION:
**Essential Qualifications/Experience:
- Prior experience or a detailed awareness of the IT Infrastructure environment
- Experience of working in a customer funding environment
- Experience in documenting/improving business processes
- Use of Service Now Strategic Portfolio Management
- A recognised formal Project Management qualification, such as PRINCE2 or PMP
- Oracle R12 based ERP
- Experience in budgetary planning and management
- Experience in resource planning, project and portfolio management
- Thorough knowledge of computer-based tools for project planning/control
- Awareness of Project Management Framework / Methodologies such as PRINCE II, PMP
- Understanding of cost accounting
- Good understanding of ERP systems
- Data Management experience or expertise
- Prior experience of working in an international environment comprising both military and civilian elements
**DUTIES/ROLE**:
- Provides day-to-day support to the 'Business' regarding the use of the NCIA toolset, in particular entering requests and information, in order to allow technical staff to remain focused on their technical tasks
- Assist on the alignment of Business Area plans via Order Books with Agency and OE strategic objectives through approved prioritisation processes
- Assist and monitor in creation and day-to-day management of projects, resources and time management in ServiceNow
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