Global Key Account Manager
il y a 17 heures
**Your Role**:
As a Global Key Account Manager this role is responsible for managing existing Global Solutions (GS) clients which are covered by one contract, one contact, one governance, one implementation approach, one set of international services suiting the customers’ international or global organisation.
**Key Responsibilities**:
- Key Single Point of Contact (SPOC) for the assigned GS Accounts.
- Achieving the assumed growth by up-selling at existing customers.
- Extending current major contracts.
- Through the Up-sell detecting and understanding client requirements and propose the best solution based on SD Worx’ solutions by using and reinforcing our strong relationships with our top clients.
- Convincing / influencing clients of the added value of SD Worx thanks to our full range of products and services.
- Discuss payroll outsourcing & HR themes tactically and strategically and to follow up HR tendencies and modernizations.
- Take the initiative in mapping out the market, set up an objective business plan and detect needs and opportunities.
- Creating the correct image of SD Worx as a global Payroll & HR provider by your presence on the market;
- Acting as the contact owner from a commercial, contractual and escalation point of view, working closely together with the Service Delivery Manager and other key stakeholders.
- Connect on regular basis with key stakeholders within and outside the GS division to enhance a smooth, efficient and effective collaboration:
- Local sales & operations teams
- Product Management & Partner Management teams, Solution Consultants & Bid office, Corporate Legal, Our partners.
**Your Profile**:
- At least 5 years work experience in a contractual / commercial role in the payroll & HR services sector (or similar)
- The ability to lead in an effective and efficient way a customer independently
- Ability to analyse clients’ questions and needs and to submit a suitable up-sell offer
- The ability and confidence to take ownership and formulate solutions
- Strong commercial, contractual, communication and negotiation skills
- The ability to demonstrate impact and quickly gain confidence from clients and stakeholders
- Strong language skills (written and verbal): fluent English
- Experience of working in an international environment
- Demonstrable experience and understanding of international outsourcing solutions and the technological aspect of such a setting
- A passionate person striving for a maximum sustainable existing business
- A creative thinker and implementer, pragmatic in taking decisions while respecting the processes in place
- A well organised work attitude and respect of deadlines and agreements made with clients and colleagues
- Excellent relationship skills
- Flexible and prepared to travel; mainly throughout Europe and occasionally to other continents
**From many places, we work as one, moving from better to best together.
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