Vtc Technician

**Location**:
Mons, Belgium

**Security Clearance**:
NATO Secret

**Reference No**:
C002687 / Mons

**Skills, knowledge, experience required**:

- Very good working experience of/with protocols: H.323, SIP, SIPoTLS, HTTP, HTTPs, SSH, Telnet, DNS, SMTP, API, NTP, SNMP;
- Good knowledge about Microsoft AD, Exchange;
- Good knowledge about PKI;
- Good knowledge of virtualized infrastructure environments including vSphere software;
- Good knowledge about Routed Network Environments and Switching Network Environments;
- Experience in documentation of solutions, maintaining user / administration guides and step-by-step instructions;
- Very good English (oral and written);
- Practical experience in the use of modern concepts and accepted industry standards for configuration management.

**Desirable**:

- Very good knowledge on Poly and Cisco video infrastructure;
- Familiar with a multi-national work environment;
- Industry Certification from Cisco: CCNA - Collaboration;
- Industry Certification from VMware: Hyperconverged Infrastructure;
- Industry Certification from Cisco: CCNA
- Good knowledge on common monitoring solutions, e.g. nGeniusOne, CA Spectrum
- Expected practical expertise:

- worked in a network operation center or service desk function with customers and user contact
- worked in network environment areas with Video and Voice infrastructure
- Qualifications:

- Certified Video Engineer, e.g. Poly Certified Video Engineer or CISCO Certified Network Associate Video (CCNA Video) or equivalent industry certification

**Duties/role**:

- Providing 2nd level incident support for static and deployable VTC infrastructure through ITSM ticketing system;
- Working on work order requests;
- Being prepared to do on-call support during out of business hours on a rotation basis;
- Being prepared to work outside of business hours if required;
- Ensuring that on VTC elements, routine maintenance is performed;
- Performing VTC infrastructures configuration and maintenance activities for all NATO exercises and missions under L3 support guidance;
- Traveling may be required;
- Any other duties required.

VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575

Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań - Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS,