IT Business Analyst

About the Role

We are looking for an IT Analyst for our MIVAS (Market Infrastructures Beneficial Services) squad in Swift. The team currently focusses on two different main activities. The first is the development of a new Confirmation of Payee (CoP) service, which aims to reduce the number of fraudulent payments. The second is the maintenance and evolution of a resiliency service for Real-time Gross Settlement systems (RTGS) for central banks.

You will join an autonomous multi-functional, fully agile team responsible for all facets of the product.

Few words about the Tribe

Market Infrastructure Communities and Standards Services (MICSS) enables interoperability of market infrastructures and their communities to exchange frictionless end-to-end transactions globally and supports all customers in the management and implementation of financial standards. We shape and promote Swift’s solutions portfolio for Market Infrastructures to deliver critical community outcomes - working to deliver resiliency, innovation, the MI migration to ISO 20022, and to enable interoperability.

What to expect

Key Responsibilities:

- Capture, analyse and document the business requirements accurately and comprehensively.
- Analyse the requirements from a functional and technical viewpoint, participate in the feasibility analysis and cost-estimates.
- Close collaboration with the team members to ensure a clear understanding of the functional requirements.
- Collaborate with other teams in the organisation (Security, Infrastructure, Network Architecture ) to ensure correct implementation and delivery of the services.
- Provide 3rd line support by proactively participating in customer case analysis, responding to customer queries, assisting the team in case resolution by digging into specifications/operational documentation/, gathering/analysing log files and other relevant information.

What will make you successful?

Education

University degree in Data Science, Computer Science, Information Technology, or a related field; or equivalent work experience.

Experience
- 5 years of relevant experience as an analyst/tester/developer/customer support is an asset.
- Experience in Agile and Scrum development.
- Familiar with the whole Software Development lifecycle (from requirements gather to final delivery in production and operation follow-up).
- Knowledge about HTTPS, XML, JSON would be advantageous.
- Basic knowledge about computer networking (transport protocols, firewalls, routers).
- Basic knowledge/strong curiosity about IT security and resiliency.
- Familiarity with relational databases.
- Experience writing test scenarios would be a plus.

General skills.
- Strong analytical skills, able to translate business needs to clear requirements and find pragmatic technical solutions.
- Good presentation skills and capable of clearly describing the problem to different partners (IT, business/ ).
- Attention to detail and quality minded.
- You find joy in customer interactions, and you seek to build a strong relationship with key customers.
- Superb communication skills (both written and oral).
- Able to work independently and as part of a team.
- Adaptability and wiliness to explore new business domains and learn about new technologies.
- Fluent in English (spoken and written)

What Swift offers

Swift is a member-owned cooperative that provides the communication platform, products and services to connect more than 10,000 banking organizations, securities institutions and corporate customers in 200 countries.

Swift doesn’t stand still. We are constantly evolving and tirelessly innovating. Working at the intersection of finance and technology is a very exciting place to be right now. Swift is transforming cross-border payments, making them faster and more transparent than ever before. We are the way the world moves value — every instant of every day, in almost every country.

We are proud that what we do has a critical impact on the global financial community and touches almost every aspect of the financial world. So, what you do at Swift has real impact too - an impact that matters every day. Which is why you matter to us.

Joining Swift gives you unparalleled exposure to knowledge, expertise, and technologies. If you have what it takes, you’ll be able to take on different career paths and have the opportunity to work in teams, departments and disciplines in countries around the world. Swift is unique. There is no other organisation like ours in the world driving the long-term future of the financial ecosystem. You’ll be surrounded by bright, customer-focused and intellectually curious people in a collaborative, friendly, open and inclusive environment.

At Swift, we are trusted every instant. Everything we do has an impact that matters. And as a member of our team, you are trusted to make your impact every day.

What we offer
- We put you in control of career
- We give you a competitive package
- We help you perform at y