French-speaking Product Owner

Who we are?

Silverfin is a cutting-edge cloud software solution built by accountants, for accountants.

Founded in 2013, Silverfin was created to solve the frustrations of manual, error-prone processes in analysing financial data and compliance. From day one, we’ve been a cloud-first platform with an open API architecture, leveraging structured data to transform how accountants work.

Our mission is simple: to enhance and support the accountancy profession through AI and automation, ensuring accountants remain relevant and respected in the future of finance.

In 2023, Silverfin became part of the Visma Group, joining one of Europe’s leading providers of cloud software. This partnership strengthens our ability to innovate and expand our impact within the accountancy industry.

Today, Silverfin is trusted by over 930 firms across 16 countries. Our clients include all of the Big 4 accounting firms, as well as leading global networks like BDO, PKF, Baker Tilly, Grant Thornton, and Moore.

Headquartered in Ghent, with offices in London, Luxembourg, and Gouda (NL), we’re a team of over 180 people - including a diverse remote engineering team working across multiple time zones - all working together to drive innovation in accounting.

Role Description

**As a Senior Product Owner, you play a pivotal role in shaping and enhancing our product to meet market demands and exceed customer expectations. You act as a bridge between stakeholders, development teams, and customers to ensure the product remains competitive, user-centric, and compliant with evolving legislation.**

**Key Responsibilities**:
- Continuously monitor market needs and customer feedback to identify opportunities for enhancing the product
- Engage with customers to understand their challenges and pain points
- Tackle customer issues by automating compliance processes and streamlining workflows to be faster and more efficient
- Delivering roadmap items as aligned with a (senior) product manager
- Address issues and bugs flagged by users, ensuring timely resolution and clear communication of updates
- Prioritize fixes based on impact and urgency, balancing short-term needs with long-term goals
- Working closely together with technology teams (product developers, engineering, designer etc.) to make sure requirements and dependencies are clear
- Write, maintain, and update user manuals and documentation for new release
- Ensure clear, accessible, and comprehensive guides are available for internal and external stakeholders
- Communicating with all stakeholders (senior product manager, general manager, marketing, customer success support,...), to make the delivery of the product transparent to the whole organisation, avoiding surprises
- Represent the product at customer events, promoting its value and gathering direct feedback for improvements
- Staying informed about changes in accounting and tax legislations

**Your Profile**:
- This role requires full fluency in French, with strong English skills. Dutch is not required
- You have a background in accountancy by education or experience and want to use your knowledge and skills to enhance our Silverfin product
- You have experience or a big interest in Tech
- Excellent problem-solving and organizational skills
- As you are the link between different internal teams and stakeholders, you need to be a good communicator and be able to work with different kinds of people
- Proven ability to empathize with customers and translate their needs into actionable solutions
- Ability to manage multiple priorities and deliver high-quality results under tight deadlines
- Knowledge of our Silverfin platform is a plus, a driven mindset to get to know every detail of our software is a must

**We care for you**:
- ** Be part of something bigger** - Join a growing SaaS company that’s now proudly part of Visma, Europe’s leader in mission-critical cloud software.
- ** A connected team, wherever you are** - Take part in regular team activities, retreats, and offsites to keep our culture thriving.
- ** Grow with us**- Take advantage of career development opportunities and a personal training allowance to support your growth.
- ** Time to recharge**- Enjoy our company-wide Wellbeing Days off each month (reviewed annually).
- ** Fair compensation**- Receive a competitive rewards package with benefits tailored to your role.
- ** Flexibility with connection** - We have a hybrid setup, with a minimum of two days a week in the office. However, we understand that life can be unpredictable, so we offer flexibility to accommodate unexpected events. Our offices in Belgium (Ghent), the UK (London - Old Street / Shoreditch), the Netherlands (Gouda), and Luxembourg provide great spaces to collaborate and connect.

How we work

At Silverfin, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disab