C003872 Principal Resource Assistant

il y a 4 jours

Brainel'Alleud, Belgique Contact One Communications, Inc. Temps plein

General administrative support
- Documentation and reporting
- Administrative and logístical coordination

**Duties and Role**:
Operational Support
- Provide day-to-day support to the Business in utilizing the NCIA toolset, entering requests and information to keep technical staff focused on their primary tasks.
- Monitor and assist with project creation, resource allocation, and time management through ServiceNow.
- Maintain and manage project health data, extracting and reporting key metrics for management visibility.

Strategic Alignment
- Support the alignment of Business Area plans with Agency and OE strategic objectives using approved prioritization processes.
- Coordinate Order Books to ensure project alignment with strategic goals.

AI-Related Tasks
- Collaborate with Information and Knowledge Management (IKM) teams to enhance data accuracy and support AI-driven analytics.

Administrative and Logistical Coordination
- Arrange travel assignments, including accommodation, NATO Travel Authorization, and security clearances.
- Organize meetings, workshops, and conferences, handling all logístical requirements and participant coordination.
- Prepare, review, and format administrative documents, ensuring consistency and compliance with Agency guidelines.
- Act as a primary point of contact for team members, managing inquiries, scheduling, and daily business operations across IaaS.

Documentation and Reporting
- Develop and maintain a project documentation library with strict version control.
- Assist in the preparation of monthly Electronic Project Health Reports (EPHRs) and extract data reports from ServiceNow and Excel.
- Generate PR-PO reports in EBA and prepare meeting minutes, price proposals, and administrative memoranda.

General Administrative Support
- Organize and schedule appointments, assist in developing reports, and draft meeting minutes.
- Handle requests and queries from senior management, ensuring efficient and reliable administrative support.
- Submit and reconcile expense reports, maintain accurate filing, and coordinate information flow within the team.

**Requirements**:
**Skill, Knowledge & Experience**:

- Extensive knowledge of and experience in NATO structure and processes.
- Previous experience providing resource management support in IT Infrastructure environments.
- Knowledge of ServiceNow, especially in Strategic Portfolio Management, and prior experience in NATO-specific customer funding environments.
- Experience in budget planning, cost accounting, resource planning, and project/portfolio management.
- Strong understanding of and experience with ERP systems (EBA), especially Oracle R12, with demonstrated analytical skills.
- Strong organizational and multitasking abilities with meticulous attention to detail.
- Ability to take initiative, adapt to dynamic work environments, and resolve administrative problems effectively.
- Experience working in international settings involving both military and civilian elements.

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