IT Service Delivery Manager

il y a 17 heures

Brussels, Belgique Avanade Temps plein

We have an interesting opportunity for a Service Delivery Manager with IT/Infrastructure knowledge to join our Delivery Team.

As Service Delivery Manager, you’ll lead and manage the delivery of multiple projects in your client portfolio. Your technical and service delivery experience make you a trusted partner for our clients. You are aware of everything that happens and will take appropriate measures, when necessary, in a timely fashion.

On the one hand, you will be working closely with your operational colleagues (project and system engineers) and, on the other hand, with client stakeholders. A team of +10 will welcome you in the Delivery Talent Community, who can support you in your day-to-day activities and grow your career at Avanade.

**What you'll do**:

- You will generate, lead, and communicate metrics to key stakeholders in regular service review meetings. For this, you’ll use the available reports and dashboards.
- You coordinate and resolve any escalations or critical issues.
- You will develop schedules, time/cost estimations, budgets, and documentation.
- Together with your stakeholders, you propose, discuss, and implement plans for continuous service improvement.
- You are a service delivery manager that will ensure a qualitative delivery of your project(s) and respect the milestones, planning, and finances.

**What you'll bring**:

- You have at least 5 years of experience as Service Delivery Manager in the IT sector.
- You have general knowledge on IT Infrastructure concepts such as Hybrid Cloud Environments, Azure, Windows Server, Networking & Security.
- As a natural communicator, building and maintaining relationships with various parties (colleagues, clients,) is something you enjoy and take initiative in.
- You are always looking for the best solution and are not afraid to be proactive or take ownership in escalations.
- You work in a results-oriented way and encourage that in your environment.
- You are fluent in Dutch/French and English, both in written and spoken form.

What we offer
At Avanade we continuously invest in the development of your skills. We help you to keep up to speed with the latest in technology and business via unlimited training possibilities.

Besides an exciting international environment, a unique chance to participate in challenging projects, interaction with inspiring colleagues who have a professional attitude and attach considerable importance to teamwork; we stand for:

- A competitive salary
- A company car with fuel card
- A package of additional benefits such as group insurance, meal vouchers,
- A hybrid work environment: occasional office/client work combined with working from home.
- A chance to continuously grow your own technical and soft skills via endless training and certification opportunities.
- A transparent environment with honest and open communication.
- A company with career growth opportunities and a human-first approach.
- A network of people around you (your career advisor, colleagues,) that motivate you to learn and grow.

  • Service Delivery Manager

    il y a 17 heures

    Brussels, Belgique Equans Temps plein

    Description de l'emploi: General overview Equans have created a single, global, **ERP Shared Line of Service (SLS)** with 2 operating domains covering strategic ERP vendors and products, SAP, and Microsoft Dynamics, to lead the way in leveraging and adopting new technologies, tools, techniques, or practices to support and promote the use of ERP systems to...

  • SAP Service Delivery Manager

    il y a 17 heures

    Brussels, Belgique Capgemini Temps plein

    About Capgemini Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise,...

  • Service Delivery Manager

    il y a 2 semaines

    Brussels, Belgique Seidor Temps plein

    We are on the lookout for a** Service Delivery Manager**to join our team for working with European Institutions based in**Brussels**.** **Get to know us - SEIDOR** At SEIDOR, we drive client transformation and competitiveness with cutting-edge technology and innovation, with a relentless focus on the human element and a commitment to nurturing talent and...

  • IT Program

    il y a 1 semaine

    Brussels, Belgique Pluxee Temps plein

    Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a...

  • Service Delivery Manager

    il y a 17 heures

    Brussels, Belgique Capgemini Temps plein

    About Capgemini Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise,...

  • Responsable des services

    il y a 3 semaines

    Brussels, Belgique EOS IT Company Temps plein

    OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...

  • Responsable des services

    il y a 4 semaines

    Brussels, Belgique EOS IT Company Temps plein

    OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...

  • Responsable des services

    il y a 3 semaines

    Brussels, Belgique EOS IT Company Temps plein

    OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...

  • Infrastructure Service Delivery Manager

    il y a 17 heures

    Brussels, Belgique Talencia Consulting Temps plein

    Talencia recherche pour l'un de sesclients un Infrastructure Service Delivery Manager. **Location**: Brussels **Start Date**: Asap **Duration**: 6 months + extension **Language**: French and Dutch + English **Homeworking**: 3 days per week **Mission**: En tant qu'Infrastructure Service Delivery Manager, vous êtes responsable de la haute qualité des...

  • IT Program

    il y a 3 semaines

    Brussels, Belgique Pluxee Temps plein

    Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a...