Head of Customer Care Department

Your team and your responsibilities Team/division descriptionActing upon the Voice of the Customer (VoC) is a strategic priority within the company that is driven by the VoC team, embedded in Sales and Marketing & Customer Experience (CX), supporting both the Toyota and Lexus Brands. The team is responsible for gathering feedback from customers from various...

Your team and your responsibilities Toyota Motor Europe is looking for a strategic, customer-focused specialist to support the development and execution of its pan-European customer data strategy.As a Customer Strategy Specialist  you will play a central role in aligning NMSCs with TME’s vision by translating data into actionable customer insights, and by...

At SBEP, we move at an amazing pace (our business has grown exponentially in the past year), thanks to our remarkable people, who bring cutting-edge services to hundreds of Belgian SMEs every day and having fun in the process! Our team is at the heart of what we do, and our success starts with you! Work with & learn from an incredible group of people who...

Location: **Evere** - Type: **Contracting** **#18418** We are looking for a **passionate Customer Excellence Representative** to join our Customer Service Operations department. **Your key responsibilities**: - As Customer Excellence Representative, you handle & coordinate the most complex complaints of dissatisfied customers coming from different...

**Data Analyst (Voice of the Customer)** Location: Avenue du Bourget, 3, 1140 Evere **Your mission** As a collaborator working in the Voice of the Customer Team, you transform our client data into meaningful and actionable insights with a specific focus on understanding the customer behavior. This should support the strategic decision making for Customer...

**Description of the function **vice Description**: As an administrative assistant, you support the department and the hierarchical manager of the department in the organization of administrative and operational tasks. - You provide administrative and organizational support to the person in charge of the Customers Department (agenda management, organization...

At SBEP, we move at an amazing pace (our business has grown exponentially in the past year), thanks to our remarkable people, who bring cutting-edge services to hundreds of Belgian SMEs every day and having fun in the process! Our team is at the heart of what we do, and our success starts with you! Work with & learn from an incredible group of people who...

**Some highlights**: - Get in touch with the latest technologies and products within the cyber security landscape. - The chance to be innovative and contribute to the development of our future capabilities. - Combine your technical expertise with your commercial skills to inform and guide customers to make a well-founded decision. - Be part of an...

Orange is one of the **main actors on the telecommunications market in Belgium**and Luxembourg. The company offers its residential customers postpaid and prepaid **innovative**mobile telecom products and services. On the business market, Orange operates DSL fixed network telephony and high-speed internet, acts as an integrated communications provider and...

**Excited to grow your career?** **Contribute to Orange Belgium’s B2B Customer Experience department**Orange is a bold challenger on the Belgian telecom market. We are an innovative company focusing on the quality of the experience that we want to propose to our customers. To carry this out, we are looking for experienced talents. Maybe are you the...