Customer Experience Voice of the Customer Internship
il y a 2 semaines
Your team and your responsibilities Team/division descriptionActing upon the Voice of the Customer (VoC) is a strategic priority within the company that is driven by the VoC team, embedded in Sales and Marketing & Customer Experience (CX), supporting both the Toyota and Lexus Brands. The team is responsible for gathering feedback from customers from various sources and reporting to the business. The team also supports all National Marketing and Sales Companies through the region in their VoC activities in the markets.Your projectYou will be supporting the team in the roll-out of the new TME's markets (EU+) platform by:Supporting the “IT and Data workstream” project manager in the development, set-up and maintenance activities with internal stakeholders and market counterpartsProvide structured follow-up of action points User testing new VoC platform in market ‘set-ups’Being the contact person for ‘hyper care’ period in markets sorting and identifying the correct responsible Your Profile You are currently in your last year of Master's Degree in Economics, IT, Management or EngineeringYou are fluent in English (TME’s business language) - other European languages are a plusYou have good communication skills, verbal, written and presentation in EnglishYou are a quick learner who is able to work independently upon receipt of clear instructionsPro-active, results-driven and with a strong determination to deliverAble to work with people from various backgrounds and business areasA team-player with a people focused mindset and positive energyYou are familiar with IT terms, agile work methods and comfortable with MS ExcelStarting date As soon as possibleDuration 6 monthsConfidentialityDue to business requirement, not all performed projects can be reflected in the internship report. This issue needs to be discussed with candidate/school in advance.
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Data Analyst
il y a 1 jour
Evere, Belgique Orange Belgium Temps plein**Data Analyst (Voice of the Customer)** Location: Avenue du Bourget, 3, 1140 Evere **Your mission** As a collaborator working in the Voice of the Customer Team, you transform our client data into meaningful and actionable insights with a specific focus on understanding the customer behavior. This should support the strategic decision making for Customer...
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Internship Loyalty Program and CRM
il y a 2 semaines
Evere, Belgique Decathlon Temps pleinGepubliceerd op 10/4/2025 Jobomschrijving If you consider the customer to be at the heart of the company, this internship is for you!You will have a variety of tasks, including: managing and optimizing the loyalty program and CRM; working with shop customer service managers to improve the in-store customer experience;driving loyalty and customer...
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Customer Strategy Specialist
il y a 2 semaines
Evere, Belgique Toyota Motor Europe Temps pleinYour team and your responsibilities Toyota Motor Europe is looking for a strategic, customer-focused specialist to support the development and execution of its pan-European customer data strategy.As a Customer Strategy Specialist you will play a central role in aligning NMSCs with TME’s vision by translating data into actionable customer insights, and by...
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Customer Relationship Manager
il y a 2 semaines
Evere, Belgique société Belge d’Exonération de Précompte SRL Temps pleinAt SBEP, we move at an amazing pace (our business has grown exponentially in the past year), thanks to our remarkable people, who bring cutting-edge services to hundreds of Belgian SMEs every day and having fun in the process! Our team is at the heart of what we do, and our success starts with you! Work with & learn from an incredible group of people who...
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Customer Excellence Representative
il y a 2 semaines
Evere, Belgique Experis Belgium Temps pleinLocation: **Evere** - Type: **Contracting** **#18418** We are looking for a **passionate Customer Excellence Representative** to join our Customer Service Operations department. **Your key responsibilities**: - As Customer Excellence Representative, you handle & coordinate the most complex complaints of dissatisfied customers coming from different...
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Internship Value Chain Programs
il y a 2 semaines
Evere, Belgique Toyota Motor Europe Temps pleinCompany Information: Based in Brussels, Belgium, and staffed by 2.700 people and more than 60 nationalities, Toyota Motor Europe (TME) handles the wholesale marketing of Toyota and Lexus vehicles, parts & accessories, and manages Toyota’s European R&D, manufacturing and engineering operations. For Toyota, Quality is a way of life. Nothing is so good that...
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Government Affairs
il y a 1 jour
Evere, Belgique Toyota Motor Europe Temps pleinIn a nutshell: Join Toyota Motor Europe’s Corporate Affairs and Sustainability team in Brussels, supporting government relations across key European markets. You’ll monitor political and regulatory developments, coordinate with national teams, support policy engagement strategies, and contribute to reporting and event organization—helping shape...
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Sales Performance Internship
il y a 2 semaines
Evere, Belgique Toyota Motor Europe Temps pleinYour team and your responsibilities Team/division descriptionToyota sales performance team is seeking a motivated and detail-oriented intern to join our Performance Team. This internship offers a unique opportunity to gain hands-on experience in the automotive industry and contribute to the day-to-day operations of our performance team.Your projectInvolved...
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Internship Digital Marketing Analyst Decathlon
il y a 1 jour
Evere, Belgique Decathlon HQ Temps pleinDECATHLON is accelerating its digital transformation with the mission of becoming the digital sports platform that allows customers to discover our world through a wide range of sports-centric experiences. Our digital teams based in Lille, Hong Kong, London, Montreal... with more than 1500 employees are united to build and grow digital products with the aim...
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Customer Success Representative
il y a 1 jour
Evere, Belgique iStorm Temps pleinHOE ZIET JE DAGINDELING ER UIT ? - Je werkt zelfstandig. - Je beantwoordt de telefoon in zowel het Nederlands als in het Frans. Daarnaast behandel je ook vragen per mail, dit zowel in het Nederlands, Frans als Engels. - Je helpt klanten met hun ‘how-to’ vragen. Daarnaast identificeer en reproduceer je zelfstandig problemen en maak je hiervoor een ticket...
