IT Governance

IT Governance & Processes Internal Consultant- **Offer ID**:

- 78390- **Job**:

- Digital and IT / Digital Specialists / Experts- **Contract type**:

- Permanent- **Schedule**:

- Full-Time- **Country**:

- Belgium
- **WHAT IF YOU COULD SHAPE IT GOVERNANCE AND PROCESSES THAT IMPROVE SERVICE QUALITY, REDUCE RISK, AND ENSURE COMPLIANCE ACROSS THE ORGANIZATION?**

As an IT Governance & Process Specialist, you will design, implement, and mature IT governance, risk, and compliance frameworks, while defining end-to-end IT processes. You will work closely with IT leadership, process owners, and business stakeholders to translate requirements into repeatable, auditable processes and KPIs that drive operational excellence.

** Your work location**: Brussels
- **ZOOM ON THE JOB**:

- design and implement governance frameworks, including steering/forums, roles & responsibilities, decision-making flows, and policy lifecycles
- define, document, and operationalize core IT proacesses (incident, problem, change, release, asset/configuration, capacity, service request, supplier/vendor management, IAM)
- develop KPIs, dashboards, and reporting for operational teams and SteerCo; define targets and escalation rules
- establish process controls and compliance checks aligned with standards (ISO 27001, ITIL, GDPR) and internal policies
- facilitate workshops and working groups to socialize processes, secure approvals, and ensure adoption
- create process artifacts such as maps, RACI matrices, SOPs, templates, playbooks, and training materials
- support internal and external audit readiness, including evidence collection, remediation tracking, and closure
- coach and upskill process owners and practitioners, embedding continuous improvement methods (Lean, PDCA)
- coordinate with PMO, security, risk, and legal to align governance and change initiatives
- track benefits and measure process improvement outcomes, communicating progress to stakeholders
- **ARE WE A MATCH?**
- 5+ years’ experience in IT governance, ITSM/process design, or IT risk & compliance roles
- experience implementing IT processes and governance structures (incident, change, release, asset/CMDB, etc.)
- experience supporting audits and remediation activities
- experience in change management is a nice to have
- experience in agile environments is a nice to have
- knowledge of ITIL practices and experience with ISO 27001, GDPR, or other relevant standards
- hands-on experience building KPIs, dashboards, and steering committee materials
- excellent documentation and process-mapping skills (Visio, Miro, or equivalent)
- knowledge of SAP, ServiceNow SPM module, MS DevOps, or similar tools is a nice to have
- strong analytical thinking, problem-solving, and a data-driven mindset
- collaborative, pragmatic, and diplomatic, balancing governance with operational needs
- organized, results-oriented, and able to manage multiple workstreams simultaneously
- attention to detail and a strong sense of accountability
- fluent in English, Dutch, and French
- **WANT TO TACKLE TOMORROW’S MULTI-TECHNICAL CHALLENGES WITH US?**

At Equans, you find an exciting career within a stable and financially sound company. You work on challenging, diverse projects and assist our clients with today’s three major transitions: the energy transition, the industrial transition, and the digital transition.

You have the opportunity to discover cutting-edge technologies and further develop your skills.

** Joining Equans is more than that You also get**:

- a competitive salary in line with your education and experience
- interesting training and career opportunities
- group
- & hospitalization insurance
- eco & meal vouchers, representation allowance, 13th month, holiday pay
- lease car with charging card, bicycle lease plan
- smartphone with subscription, internet fee
- additional paid leave, seniority leave, homeworking

**Add to that the contagious warm atmosphere at Equans, and what are you waiting for?**

We look forward to welcoming you**+**-
Leaflet | © OpenStreetMap- **Place**:

- Workplace : Bd Roi/Koning Albert II-laan, 19 1210 Brussels Belgium
- **APPLY FOR THIS JOB OFFER