Consumer Engagement Specialist

Change people’s lives and love what you do Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.

The Opportunity

Cochlear has an opportunity for a Consumer Engagement Specialist based in the Growth Channel team in our Mechelen Belgium office.

Key Responsibilities:
You will be field-based, which includes development and execution of the Benelux consumer engagement strategy along with administration and support activities for other sales and marketing activities for Benelux.

About You. We are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:

- Bachelor’s Degree or equivalent business-related experience required- 2+ years MedTech experience-
- Familiarity with consumer engagement strategies and event organization- Awareness of Benelux healthcare landscape and referral pathways- Basic knowledge of marketing principles for consumer campaigns- Proven experience in consumer engagement or patient support within healthcare or medical devices.- Demonstrated ability to manage multiple stakeholders; internal/external and influence forward momentum/action- Action oriented results that are balanced with both customer and business focus- Knowledge of Audiology or hearing loss (desirable)- Commercial acumen (desirable)- Proactive and efficient contributor, working in teams or autonomously when required- Independent thinker- Native Dutch speaker/Fluent English Desired Skills:

- Team player- Organizational skills for planning and executing events- Proven strong, persuasive written, verbal and communication skills- Negotiation skills- Excellent interpersonal and communication skills across multiple channels.- Customer focus and active listener- Flexible as you occasionally will travel within Benelux and Internationally, with the opportunity to attend and participate in conferences, workshops and customer events

What we offer

An attractive remuneration package and flexible extra-legal benefits

An extensive onboarding and training program

An enjoyable work environment with attention to life-work balance and homeworking

A stimulating environment with growth opportunities and opportunity to meet multi-disciplinary colleagues across the globe

This is your chance to be part of a premier organization with a great culture, working in a dynamic, growing and rapidly evolving environment to deliver outstanding results that benefit our customers every day. Be part of something purposeful and APPLY now by clicking on the link below and see your career grow

Cochlear Summary

Cochlear’s mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping people to Hear Now. And Always. Cochlear is the global market leader in implantable hearing solutions including cochlear implant systems (CI) and bone anchored hearing aids (Baha).

Equal opportunities

Cochlear is committed to providing equal opportunities to avoid unlawful discrimination on the grounds of race, sex, disability, sexual orientation, religion/belief or age. In line with our corporate ethics and statutory obligations we strive to ensure that the work environment is free of harassment and bullying and that everyone is treated with dignity and respect - this is an important aspect of ensuring equal opportunities in employment.