Documentation Specialist

**Job Description**:

- Do you want to be a member of an international company, that provides individual development opportunities? Then we are delighted to welcome you to our BDP family._

**Why join BDP International?**

Because the world is constantly changing and the logistics business is as well. BDP International is a privately owned global logistics provider which has been in operation for 50 years, with an enduring vision to deliver the finest logistics and transportation service in the world. Founded in 1966 by Richard Bolte Sr. and based in Philadelphia, Pennsylvania, BDP has grown to be one of the largest logistics providers with a focus on Chemical, Oil & Gas, Life Sciences and Healthcare logistics. BDP operates freight logistics centers in 270 cities across the world via a global network of 135 owned offices in 35 countries and joint ventures and affiliates in 135 countries. An extended family of over 5000 talented people in every major market around the world with one common goal, to help our customers grow. The company serves more than 4,000 customers worldwide.

**Job summary**

Collecting, creating and controlling all necessary documents for worldwide export shipments.

**Essential job functions**
- Ensure that all documentation is completed neatly, professionally, accurately and error-free with all current information in proper order and within corporate standards for timelines.
- Close all files within four working days from action date ensuring compliance to all customer requirements, consignee letter of transmittal standard instructions, letter of credit requirements and/or order specific instructions.
- Complete final inspection for accuracy of all bills of lading received for closing.
- Ensure that documents are distributed to all necessary parties within four working days from action date.
- Ensure billings of all closed shipments are billed within four workdays from action.
- Prepare and double-check BDP invoices, ensuring that all charges are correct.
- Participate in cross training and learn the processes of other members of the facility so that you are able to cover their responsibilities in case of illness, vacation or during times of peak workload.
- Ensure you understand and adhere to all customer requirements and operating standards.
- Document, maintain and update work processes/procedures as they relate to each customer account.
- Notify team coordinator if needed information is not being provided in time.
- Regular communication with operations and RSC/GSC personnel on obstacles preventing timely bill and close.

**Additional responsibilities**
- Know and understand the operation and correct use of the following BDP systems:

- Ocean operating System
- Mail/Communication
- Phone systems
- BDP DMS
- SAP
- BDPSmart
- BDP U
- Shared server - for customer related manuals / instructions
- Know, understand, promote and uphold all corporate standards, procedures and policies as described in BDP manuals and handbooks.
- Continually seek to improve productivity from quarter to quarter by identifying, learning and with approval from team leader. Implement the most efficient method to complete each process, share processes with fellow team members. New processes shall conform to all corporate and customer standards and requirements.

**Quality**

Participate in and complete necessary quality training. Incorporate all principles learned into daily process routines.

**Training**

Identify personal training needs and make recommendations to the process operations team leader. Participate in on-the-job training for new hires, as requested or needed.

**Job Requirements**: Profile**
- Good administrative skills
- Knowledge of transport related documents and terms
- Knowledge of letters of credit is an advantage
- Knowledge English, both verbal and written
- Commitment to produce flawless documents in a timely matter