Service Delivery Manager
il y a 3 jours
Here at Capgemini, we are shaping the future
Today our customers' future is challenged by continuous evolving cyber threats, and this is where we come in. We enable organizations to evolve, transform, grow, or otherwise develop their business securely and compliant. As the threats develop, so do we. A global network of experts will enable this. Does this sound like your type of environment? Join us and make a difference and shape your future
As a Service Delivery Manager within Cloud & Infrastructure Services (CIS) you are responsible for the customer as an “entrepreneur”.
You put the customer first and are Capgemini's face towards the customer. In concrete terms, this means that the agreed services are delivered in accordance with agreements made and at the agreed costs.
You explicitly aim to achieve the highest possible customer satisfaction by fulfilling the agreements made and offering new innovative and cost-efficient solutions.
You are also responsible for realizing growth, but also for the set turnover and margin targets of your customer contracts. This is a mediator position.
Your activities consist of
- Acting as a contract partner on behalf of Capgemini and in that capacity building and maintaining a successful relationship with your customer (s); This applies not only to the IT department but also especially to the customer's business- Being part of various business processes, organizational and strategic developments for your customers, with the aim of growing the customer's market share. This can be done by providing new services and/or adapting them by offering the right improvement and innovation proposals- Ensuring, through functional management of the Delivery organization, that the agreed services are realized in accordance with SLA and agreed costs- Actively participating in bid processes for new contracts.
Skills & Requirements- You have at least 5 years of experience in managing outsourcing contracts- A strong commercial drive, you create opportunities and new business- You are able to create a relationship of trust with the customers and to develop the relationship at all levels- A hands-on mentality and ownership- Experience with IT solutions and SLAs- Self-starter, diplomatic, committed, empathetic, team player- Drive to develop yourself further in the profession- Excellent command of Dutch/French and English
What you can expect from us:
We offer you the opportunity to work within the Delivery Chapter on projects with small, medium-sized, and large international and multinational clients.
A dynamic work environment with your fellow cloud enthusiasts within Capgemini, and a good cup of coffee The freedom to develop yourself through our ALL-YOU-CAN-TRAIN concept gives you access to all cloud-related training, you name it
Tell us your ambitions and we are looking forward to helping you reach them together. This is all supported by an attractive salary package.
- Above market salary package
- 13th month
- Company car + fuel card + unlimited KM
- Unlimited training with our ALL-YOU-CAN-TRAIN concept
- Insurances
- and many more
Read all about it in the below 2 links
- A career where high performance is rewarded and where we expect you to use the “Capgemini Academy” to your full benefit.
-
Service Delivery Manager
il y a 3 jours
Brussels, Belgique Proximus Group Temps pleinProximus is active as a provider of digital services and communication solutions on the Belgian and international markets. We offer our customers a world of digital opportunities so that they can live better and work smarter. We do this by offering products and services tailored to the needs of every customer and by being a partner of citizens, companies and...
-
Senior Service Delivery Manager
il y a 4 semaines
Brussels, Belgique Atos Temps pleinService delivery Manager-Senior Program ManagerType of contract Permanent-CDIHybrid BrusselsWe are looking for a Service Delivery Manager - Program Manager. This is a critical role responsible for ensuring the successful management and delivery of services according to tender specifications, KPIs, and SLAs. This position combines the responsibilities of both...
-
Senior Service Delivery Manager
il y a 1 semaine
Brussels, Belgique Atos Temps pleinService delivery Manager-Senior Program ManagerType of contract Permanent-CDIHybrid BrusselsWe are looking for a Service Delivery Manager - Program Manager. This is a critical role responsible for ensuring the successful management and delivery of services according to tender specifications, KPIs, and SLAs. This position combines the responsibilities of both...
-
Service Delivery
il y a 3 jours
Brussels, Belgique NVISO Temps pleinAre you already experienced in the world of security and would you like to further increase your responsibilities and grow your career? At NVISO you have the opportunity and we look forward to getting to know you! As a Service Delivery Manager, you will be responsible for overseeing the delivery of Managed Detection and Response services to our clients. You...
-
Delivery Manager
il y a 3 semaines
Brussels, Belgique ConSol Partners Temps pleinRole: Service Delivery ManagerLocation: Leuven (Remote)Daily Rate: 650 eurosAre you passionate about delivering exceptional service outcomes and leading high-performing teams? We're looking for an experienced Service Delivery Manager to join our client in Leuven that is in the public sector and ensure they receive outstanding operational excellence.Key...
-
Service Delivery Manager
il y a 5 jours
Brussels, Belgique Seidor Temps pleinWe are on the lookout for a** Service Delivery Manager**to join our team for working with European Institutions based in**Brussels**.** **Get to know us - SEIDOR** At SEIDOR, we drive client transformation and competitiveness with cutting-edge technology and innovation, with a relentless focus on the human element and a commitment to nurturing talent and...
-
SAP Service Delivery Manager
il y a 2 semaines
Brussels, Belgique Capgemini Temps pleinChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...
-
SAP Service Delivery Manager
il y a 2 semaines
Brussels, Belgique Capgemini Temps pleinChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...
-
Service Delivery Manager
il y a 3 jours
Brussels, Belgique Capgemini Temps pleinYou are looking for a new challenge in a company for which " People matter, results counts " A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms Join us at Capgemini in the...
-
Service Delivery Manager
il y a 3 jours
Brussels, Belgique AURIGA SPA Temps plein**Service Delivery Manager - Brussels (Belgium)**: Auriga is strengthening its Belgian office with the addition of a Service Delivery Manager to support and manage the services offered to our partners, covering monetics and services for banks. Working closely with the Head of Operations, the Service Delivery Manager will play a key role in supporting our...
