Boutique Manager

**The company** About Longines**

**Longines** is a high-end Swiss watch brand, part of the Swatch Group, the world's leading manufacturer of watch products.
Founded in 1832, Longines embodies elegance, tradition and precision in every one of its timepieces. Drawing on its historic expertise, it is distinguished by its commitment to innovation and technical excellence. A renowned partner in the fields of sport and the art of living, Longines shines internationally, offering elegant, timeless creations to a discerning clientele in over 140 countries.
**Job description** The Role**

With the expansion of our retail network and the opening of our new store, **Longines** is looking a **Boutique Manager** (H/F/X) to strengthen its team at its new boutique in the heart of **Brussels.**

Join a dynamic brand embodying the values of excellence, elegance and tradition, within an international group.

Pursuing your career in luxury watchmaking means benefiting from technical and personal training, designed to help you develop and strengthen your ability to offer excellent service to our customers.

**Responsibilities**
- You supervise and support sales advisors in building customer loyalty, achieving objectives and monthly sales, organizing work and developing your team's personal skills to form a winning team.
- You are responsible for the store's commercial appeal and product assortment. You are responsible for maintaining an inspiring store that encourages customers to buy, and for ensuring an optimal customer experience.
- You ensure that your store complies with the brand guidelines and procedures established by the HQ.
- You organize regular team briefings to discuss objectives, strategies, plans and events.
- You are the point of reference as an ambassador of the brand's image and values, maintaining a high level of professionalism and commitment to your customers. You are the pillar of team cohesion, ensuring a spirit of mutual support, fluid communication and collective dynamics.
- You ensure that the procedures for which you are responsible are followed (team management, planning, vacations, stock management, back office, inventories, administrative management, theft prevention, etc.).
- You report to the Brand Manager and work closely with the rest of the team (marketing, sales, visual merchandising, customer service) in Belgium and Switzerland.
- You comply with company procedures relating to safety and cash handling.

**Profile** Profile**
- You have at least 5 years' experience in a similar role. Experience in the luxury goods industry is an asset.
- You demonstrate excellent team management and leadership skills, motivating employees, fostering their commitment, and effectively monitoring their performance to achieve set objectives.
- You have excellent commercial skills and an appetite for customer relations. Knowledge of the local market is an added advantage.
- You have excellent communication skills. You are able to adapt your discourse clearly and effectively to different audiences, while facilitating understanding and collaboration.
- You have good planning and organizational skills. You are solution-oriented.
- You are bilingual in French-English or Dutch-English. Knowledge of the second national language or any other language is a serious advantage.
- You have an open mind and are keen to challenge yourself. You enjoy taking on challenges and seizing opportunities to reinvent yourself and inspire others. You value the feedback you receive to develop both technically and personally.

**OUR OFFER**:
We are offering you the opportunity to join Longines, a brand renowned for its excellence and elegance, where you will benefit from:

- A full-time, permanent contract (38.5 hours) offering stability and daily challenges.
- An attractive package including attractive extra-legal benefits:

- Hospital insurance
- Meal vouchers
- Ecocheques
- Opportunities to develop within an international company and a world-renowned group, The Swatch Group.
- Training related to your function and your professional and personal development.
- Elegant brand uniforms, for a flawless look in all circumstances.

**Professional requirements**
- You have at least 5 years' experience in a similar role. Experience in the luxury goods industry is an asset.

**Languages**
- You are bilingual French-English or Dutch-English. Knowledge of the second national language or any other language is a serious advantage.

**Location**
1000 Brussels - on-site

Job Reference: SGB00082