Sales Support Administrator
il y a 1 semaine
**Key Responsibilities**
- General support to sales area.
- Records orders & contacts with main customers to coordinate the installation of devices.
- Process all orders in a timely manner.
- Advises customers of schedule dates and changes.
- Resolves customer & sales related issues.
- Liaise between the customer and internal projects team to ensure smooth implementation of installations.
- Uploads supporting documentation in a timely manner to ensure customers are invoiced promptly.
- Filing relevant data for sales in local Data Base (Baan).
- Making copies and record orders.
- Data entry for wide data relate to retail business and customer contacts.
- Maintains effective relationships with each company department to ensure the best level of communication, service, and response for the customer always.
- Compiles and submit required internal and external reports.
- Coordinates customer records using Salesforce and ensure diary management and monthly reports for account team.
- Support the team with reporting and administration tasks.
- Set up sales opportunities in the CRM system on behalf of the sales team.
- Any other duties assigned by reporting manager.
**What we are looking for**
- Minimum 3-year experience either in Sales Support or Back Office.
- At least 1 year of experience as Support user (Sales or Operations).
- Good knowledge of MS Office, especially MS Office Excel.
- Good knowledge of written and spoken English.
- Good organization and communication skills.
- Able to work in a team and stressful conditions.
**What we offer**
Johnson Control offers an interesting compensation package according to your qualification and experience. You can enjoy an attractive package of social benefits such as life and accident insurance, and the possibility of opting for Flexible Remuneration, which allows obtaining external services, at agreed prices and with significant tax exemptions by contracting medical insurance, childcare check, and food tickets.
In addition to our salary policy, job stability, training, the possibility of professional development, and an excellent work environment, are part of our employee benefits package.
Working with us you will be part of a global company that welcomes diversity, rewards work well done and inspires people to achieve their best. In an environment that is constantly evolving, we will put the pillars so that you can develop a professional path that is as unique as you. As a member of our team, you will have the opportunity to make a difference. The world is waiting for you, and so are we.
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