Digital Technology Lead, Human-centered Excellence

**Make your mark for patients**

We are looking for a **Digital Technology Lead, Human-Centered Excellence** passionate about shaping user-focused digital excellence through innovative technology to join our **DT Experience & Product Services team** at UCB headquarters in Anderlecht, Belgium (hybrid working, two days per week onsite)

**About the Role**

You will play a pivotal role in ensuring that digital solutions are designed and adopted with people at the center. You will lead the integration of human-centered design principles across UCB, collaborating with digital technology teams to deliver impactful, inclusive, and seamless digital experiences within our evolving tech landscape, advancing the foundations we’ve established in agentic experiences while laying the groundwork for future opportunities.

**Who You’ll Work With**

You will be working in a team that reimagines how people engage with technology, leading the way in creating seamless, trustworthy, and impactful digital experiences. You will be in a global, cross-functional team, where you will collaborate with UX designers, software engineers, product managers, AI solution leads, and digital technology partners.

**What You’ll Do**

- Champion human-centered design across digital initiatives for seamless, impactful, people-first experiences
- Develop and promote frameworks guiding human-centered digital practices across teams
- Lead co-creation through workshops and collaborative design with stakeholders
- Lead user research, journey mapping, UX/UI audits, A/B testing and rapid prototyping in Figma
- With your team, mentor and inspire colleagues to grow human-centered design excellence and UX maturity

**Interested? For this role we’re looking for the following education, experience and skills**

- Bachelor’s degree in relevant discipline (human computer interaction, industrial design, UX design,...)

- Between 6 and 10 years of experience in UX or human-centered design, digital transformation, or related field
- Proven experience and passion for shaping UX strategy and leading research, prototyping, and agile design. Proven experience working with Figma
- Curiosity and experience with agentic and generative AI, and responsible technology adoption
- Strong advisory and communication skills to guide and inspire teams and stakeholders
- Experience in pharmaceutical or regulated environments is a plus

Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you

**About us**
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science.

**Why work with us?**
At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.

At UCB, we’ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless expressly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws.