Technical Writer
il y a 2 semaines
Homework: 3 Days a Week.
Service description:
- Manage simultaneous documentation of various IT teams linked to a specific HVDC site, including building and workflows where you engage with the stakeholders.
- Edit and deliver technically accurate documentation to help others successfully adopt our solutions
- Own the editorial bar for the entire documentation set, including the documentation of architecture (in coordination with the technical architects, the processes, procedures and SLA (in coordination with the service delivery manager)
- Document As-IS and TO-BE for technical architectures and processes
- Write complete SLA and maintenance processes across various components of the IT HVDC system
Job tasks: (non-exhaustive)
As full member of our product teams, you will support them in:
- Develop, write, and maintain high-quality technical documentation, including Architecture, user manuals, system documentation, installation guides, FAQs, and other support materials.
- Write the SLAs in accordance with the service delivery manager definitions and requirements.
- Collaborate with engineering and product management to gather information and understand documentation needs.
- Edit and improve existing documentation by ensuring accuracy, clarity, consistency, and comprehensibility.
- Use various Various MS Office tools including Visio.
- Maintain a documentation repository and ensure it is up-to-date with the latest product releases and updates.
- Create visual aids, such as diagrams, charts, and screenshots, to enhance understanding of technical content.
- Review and provide feedback on documentation created by other team members to ensure quality standards.
**Requirements**:
Hard skills:
- At least 5 years of experience in content creation and technical writing within an enterprise, professional services organization, or similar practice. (IT Infrastructure experience is a plus)
- Working knowledge of documentation tools and repositories to develop templates, manipulate and manage technical content.
- Familiarity with HVDC systems and related maintenance procedures is a plus but not mandatory
Soft skills:
- Customer-oriented
- Autonomous and resilient
- Ability to manage multiple priorities and deliver results in a dynamic environment
- Team-player with positive and constructive attitude
- Versatile, flexible and agile
- Technology driven continuously learning
- Able to present / communicate the designed solutions to business & technical audiences
Additional information:
- Work regime Full time
- Duration start asap until end of project in May 2026 (renewal possible but not guaranteed)
- Location: 3days remote and 2 days Schaerbeek per week. During the project 3 or 4 maximum visit to the site of Lixhe/Viséé might be required
**Job Type**: Fixed term contract
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