Premium Customer Support Advisor
il y a 12 heures
**The opportunity**
At Worldline, our technology addresses persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. If you are a highly-skilled customer service advisor, then get ready to join our company.
We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We would like to welcome an organized, innovative and process driven colleague to our team.
**Your day-to-day responsibilities include**:
- SPOC: you will act as a single point of contact for your portfolio of customers (within 1st line support)
Assist new merchants in set-up of their account technically
- Provide additional information about products, offers and technical solutions
- Investigate ongoing or new incoming incidents
- Participate actively in projects with close interactions with other departments and management
- Ensure continuity of our merchant business by responding quickly and taking correct measurements on day-to-day task
**Signs of success**:
- Good relationship-building and interpersonal skills that allow to adapt easily to different interlocutors
- Thoughtful and attentive understanding of the needs of the clients
- As a problemsolver you strive for excellent customer service
**Skills we can’t do without**:
For this challenging function in e-payments, we are looking for a talented individual with both good analytical and technical skills:
- Preferably 1-2 year(s) of working experience in a similar position/environment.
- Excellent knowledge of English and German + French and/or Dutch
- Very good relational and communication skills (both written & spoken)
- You have the Can-do mentality
- Critical mindset & problem solving
- Team player
- Eye for details & accuracy
- You embrace challenges with a smile
- Close interaction with other departments (Sales, Marketing, Development,...).
**Skills we like**:
- You have a technical degree with an experience in the payment industry
- In addition to English you talk German, Spanish or Italian.
**More reason to join us**:
In addition to joining a global leader in digital transformation, you can also expect an excellent range of benefits. These include: a rewarding salary, 32 days’ annual leave, private medical insurance, an attractive pension scheme plus many more. We also operate a flexible benefits scheme, allowing you to purchase discounted products and services.
What’s more, we really value Innovation, Cooperation, Excellence and Empowerment. These values are reflected on our daily work. This is the core of our organization. At Worldline our top priority is to engage, encourage and develop you to help you improve your potential. In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career.
Our success comes from strong skills, new insights, diverse points of view and the energy of all women and men from Worldline. Not only do they represent the Heart and Face of our company, they are also key players in our success. We make leading our talents a major asset in the success of our business.
-
Sales Advisor Polestar
il y a 3 semaines
Zaventem, Belgique Robert Walters Temps pleinVoor een gerenommeerde en gevestigde garage in Zaventem zijn we op zoek naar een gedreven Sales Advisor Polestar. Ben jij een echte ambassadeur van innovatieve mobiliteit en wil je mee bouwen aan de toekomst van elektrische voertuigen? Dan ben jij misschien de persoon die we zoeken. Als Sales Advisor Polestar ben je het gezicht van het merk binnen de...
-
Sales Advisor Polestar
il y a 3 semaines
Zaventem, Belgique WhatJobs Temps pleinVoor een gerenommeerde en gevestigde garage in Zaventem zijn we op zoek naar een gedreven Sales Advisor Polestar . Ben jij een echte ambassadeur van innovatieve mobiliteit en wil je mee bouwen aan de toekomst van elektrische voertuigen? Dan ben jij misschien de persoon die we zoeken. Als Sales Advisor Polestar ben je het gezicht van het merk binnen de...
-
Sales Advisor Polestar
il y a 3 semaines
Zaventem, Belgique WhatJobs Temps pleinVoor een gerenommeerde en gevestigde garage in Zaventem zijn we op zoek naar een gedreven Sales Advisor Polestar . Ben jij een echte ambassadeur van innovatieve mobiliteit en wil je mee bouwen aan de toekomst van elektrische voertuigen? Dan ben jij misschien de persoon die we zoeken. Als Sales Advisor Polestar ben je het gezicht van het merk binnen de...
-
Customer Care
il y a 2 jours
Zaventem, Belgique Online Heroes NV Temps pleinAt Online Heroes e-commerce technology meets luxury brands in a space that celebrates both creativity and digital advancement. We are a dynamic team striving to exceed our customer’s expectations in delivering results. We are currently recruiting a Customer Care & Fashion Advisor As Customer Care & Fashion Advisor, you will be responsible for the...
-
Sales Advisor Polestar
il y a 3 semaines
Zaventem, Belgique CareerWallet Temps pleinVoor een gerenommeerde en gevestigde garage in Zaventem zijn we op zoek naar een gedreven Sales Advisor Polestar. Ben jij een echte ambassadeur van innovatieve mobiliteit en wil je mee bouwen aan de toekomst van elektrische voertuigen? Dan ben jij misschien de persoon die we zoeken. Als Sales Advisor Polestar ben je het gezicht van het merk binnen de...
-
Intern Sales Advisor
il y a 2 semaines
Zaventem, Belgique Inchcape Temps pleinAre you looking for a dual learning track or a long-term internship in a dynamic, customer-oriented environment?Toyota City Zaventem is seeking a motivated Sales Advisor intern or apprentice to strengthen our sales team. Your responsibilities Welcome customers to the showroom and guide them in their search for a new or used vehicle Support sales...
-
Customer Advisor
il y a 2 jours
Zaventem, Belgique Inchcape Temps plein**Within a team of 5 people, you will be responsible for the commercial and administrative support of our dealers and private customers regarding Toyota & Lexus insurance products.** In this role, you have a diverse range of tasks: - You prepare quotations in cooperation with the dealers. - You correctly prepare and follow up your files, in cooperation...
-
Account Advisor Support
il y a 12 heures
Zaventem, Belgique HAYS Temps pleinZaventem | Customer Support medewerker | NL-FR | Affiniteit Automotive sector | 1089293** Jouw nieuwe functie** Als Customer Support medewerker sta je in voor de administratieve ondersteuning van het Sales team. Zo bestaat een groot deel van jouw takenpakket uit het administratief behandelen en opvolgen van de dossiers. Verder zal je gegevens aanpassen,...
-
Luxury Sales Advisor, ENG/FR
il y a 2 semaines
Zaventem, Belgique Luxury Experts Temps pleinWe are currently seeking a multilingual Luxury Sales Advisor for our client’s boutique located in the heart of Brussels, Belgium. In this role, you will act as a true ambassador of the brand, committed to delivering exceptional client experiences and cultivating long-lasting relationships. With a strong understanding of luxury retail, you will guide...
-
Luxury Sales Advisor, ENG/FR
il y a 2 semaines
Zaventem, Belgique Luxury Experts Temps pleinJob DescriptionWe are currently seeking a multilingual Luxury Sales Advisor for our client’s boutique located in the heart of Brussels, Belgium. In this role, you will act as a true ambassador of the brand, committed to delivering exceptional client experiences and cultivating long-lasting relationships. With a strong understanding of luxury retail, you...
