Project Support Officer

**EXPERIENCE AND EDUCATION**:
**Essential Qualifications/Experience**:

- A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience
- Recent experience in Project management of C4ISR acquisition and / or development projects for a large organization
- Experience in Project Management tools, managing cost and labour
- Training/Certifications:

- A recognised formal Project Management qualification, such as PRINCE2 or PMP. The lack of formal qualifications can be compensated by the demonstration of expertise and experience in the domain

**Desirable Qualifications/Experience**:

- Knowledge of NATO responsibilities and organization to include NATO Security Policy and supporting directives
- Several years of experience (at least 5 years) with CIS project planning, operations planning and support, system architecture, and security governance including strategic alignment and risk management
- Prior experience of working in an international environment comprising both military and civilian elements
- Prior experience in exercise coordination, acting as a single point of contact for the exercise stakeholders

**DUTIES/ROLE**:

- Project management
- Defines, documents and executes small projects or sub-projects
- Applies appropriate project management methods and tools
- Identifies, assesses and manages risks effectively
- Tracks activities against the project schedule, managing stakeholder involvement as appropriate
- Exercise coordination
- Work with the exercise planner team to determine the communication and information system needs for exercises.
- Evaluate the CIS requirements and prepare a brief overview for the internal stakeholders
- Evaluate the technical and incident management support expected during the exercise
- Support the exercise planner in the evaluation of the possible CIS solutions and alternatives to meet the requirements
- Liaise with exercise planners and various CIS teams to ensure all technical elements are aligned with the exercise's objectives
- Plans, schedules, monitors and reports on exercise portfolio related activities
- Engages with senior managers to ensure the portfolio will deliver the agreed business objectives
- Notifies projects/change initiatives of issues and recommends and monitors corrective action
- Advises on the available standards, procedures, methods, tools and techniques
- Identifies and evaluates alternative solutions
- Ensures that all participants are engaged throughout the exercise and fully prepared to support the operational environment
- Builds long-term, strategic relationships with senior stakeholders (internal and external)
- Supports operational managers to ensure that all plans, work packages and deliverables are aligned with the expected benefits
- Builds long-term, strategic relationships with senior stakeholders (internal and external)
- Acts as a single point of contact for the exercise stakeholders, facilitating relationships between them
- Negotiates to ensure that stakeholders understand and agree on what will meet their needs, and that appropriate agreements are defined
- Oversees monitoring of relationships including lessons learned and appropriate feedback.
- Requirements definition and management
- Defines and manages scoping, requirements definition and prioritisation activities for initiatives of medium size and complexity
- Contributes to selecting the requirements approach
- Facilitates input from stakeholders, provides constructive challenge and enables effective prioritisation of requirements
- Establishes requirements base-lines, obtains formal agreement to requirements, and ensures traceability to source
- Additional duties for this post:

- Project management
- Deliver on time/cost and scope of Projects under his/her responsibility
- Contribute to other project activities in support of higher roles Project Managers (from project initiation to project closure)
- Take appropriate actions following Agency procedures and upper management decisions to successfully deliver projects
- Adopt the project approach defined by his/her Projects Portfolio Manager following Agency processes
- Risk management
- Carries out risk management activities within a specific function, technical area or project of medium complexity
- Identifies risks and vulnerabilities, assesses their impact and probability, develops mitigation strategies and reports to the business
- Involves specialists and domain experts as necessary