Chief Principal Technician

il y a 7 heures

Brainel'Alleud, Belgique Vector Synergy Temps plein

**Location**:
Braine L’Alleud, Belgium
**Security Clearance**:
NATO Secret
**Skills, knowledge, experience required**:

- Higher vocational training in a relevant discipline with 3 years post-related experience. Or a secondary educational qualification with 5 years post-related experience.
- Excellent troubleshooting skills in LAN / WAN and client / server environments;
**Desirable**:

- Prior experience of working in an international environment.
- Working knowledge of ITIL v3/v2011 or ITIL 4.
- Knowledge of NATO responsibilities and organization, including Allied Command Operations, Allied Command Transformation and NATO Agencies

**Duties/role**:

- Supporting the effectiveness and efficiency of Assigned IT Services in the area of responsibility (Operations & Lifecycle Management), such as Managed Devices, REACH Mobile Workspace, Print/Scan/Copy, and Enterprise Managed Mobility Devices throughout the service lifecycle, participating in each function as well as coordinating and communicating between support and service provider under the guidance of Section Head and Team Leader.
- Providing and coordinating expeditious Level 2/3 support services (including technical help desk and emergency on-site assistance) to ensure Assigned services remain operational to guarantee compliance with defined SLAs and ensure that the Assigned services remain operational on the state-of-art established and agreed.
- Maintaining working knowledge of the most recent technology developments.

**Additional information**:
If you are interested, for further information, please contact the point of contact for this offer.
VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575

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